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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (202 reviews)

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4.85

Based on 202 reviews, last reviewed 5th Dec 2024

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Special thanks to Jane! Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (202)

Great, friendly and professional customer service

Hanley were easy to contact, helpful, professional and competitive Reviewed on: 1st August 2022

Great personable service

From our very first discussion, Lana Beech the mortgage advisor with Hanley, made the whole process of obtaining a new self build mortgage clear and straightforward. Lana was always available to provide help and assistance and was genuinely interested in our project. Although the mortgage has now been completed Lana still keeps in contact with us to offer ongoing support. Reviewed on: 3rd July 2022

Fantastic and friendly service

Jane was an absolute star through the whole mortgage journey !!. She was approachable, friendly and responsive, She updated me every step of the way . Thank you Jane for the amazing service!! Danielle who booked my initial appointment was also very helpful and courteous. It was my first experience dealing with Hanley EBS. Thanks to both Danielle and Jane it was definitely the best experience I've had with any lender out there on high street...10/10 Reviewed on: 19th June 2022

Amazing, Stress Free, Experience with the Human Touch

My wife and I have just remortgaged with the Hanely, having taken a mortgage with them a few years ago to buy a new build house. They are a joy to deal with compared to some of our experiences in the past. Simple, straight forward communication both on the phone, with really knowledgeable members of staff and in writing. They are happy to talk you through the process and our remortgage, on a really competitive deal, could not have been any more straight forward. I would recommend them to everyone. This is banking as it should be. Reviewed on: 10th June 2022

Professional, Swift, and Informative

My husband and I were seeking additional funds for our self-build mortgage. The mortgage advisor, Jane Longmore, was so helpful, professional, and informative. The full process was very smooth, and the additional funding request was approved in record time. Would definitely recommend. Reviewed on: 6th April 2022

Fantastic service from start to finish

We applied for a new build mortgage and the customer care service we received from Lana Beech at the Hanley was professional, friendly, responsive and highly efficient. Fantastic service from start to finish! Reviewed on: 31st March 2022

Excellent personal service

Our Mortgage Advisor was very customer focussed, responsive to our request and gave us the right information to make informed decisions. Our needs were quite specific as we were funding a significant house renovation. She understood our needs and was very clear about what was possible and not possible with the products available. Reviewed on: 5th March 2022

A person not a number

Cashier’s know people by name ,and are always helpful. Go beyond to be helpful. Reviewed on: 11th February 2022

Lana was a legend!

Me and my wife had a very individual situation, moving from Singapore to then being self-employed in the UK had its own rings to jump through. As soon as we approached the Hanely we had a very welcoming and helpful team help us obtain and sort a mortgage to buy our dream home. Throughout the process, we had our own advisor (Lana) who not only was very helpful she was also very understanding and personable with our situation. I'm not going to stand and say that buying a house is stress free. But we were lucky to have someone responsive and helpful throughout the process. Reviewed on: 10th February 2022

amazing staff!

helpful , knowlegable staff that gave lots of information and help with getting the right mortgage Reviewed on: 12th January 2022

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