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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (459 reviews)

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4.83

Based on 459 reviews, last reviewed 16th Apr 2025

3117% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great Service no need for an ap! Easy to contact by phone, able to open accounts by post, competitive interest rates. easy to understand info for savings accounts, accounts opened qui... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Had a problem when setting up access to their online... Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fi... Read more Reviewed on: 6th January 2024

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (459)

Review of the Hanley Economic Building Society, Savings:

Brilliant

Hannah is kind, helpful and polite. A bonus to HEBS family. Reviewed on: 8th October 2018

life time savers

My family have been life time savers for three generations - that says it all Reviewed on: 9th April 2025

Always helpful and friendly staff!

Always helpful and friendly staff! Reviewed on: 9th April 2025

The staff in the Longton branch are friendly and sup...

The staff in the Longton branch are friendly and supportive Reviewed on: 9th April 2025

Easy to apply on line with good rates of interest.

Easy to apply on line with good rates of interest. Really helpful and friendly in the Branch. Reviewed on: 9th April 2025

A local building society worth supporting.

I've received very good service when visiting in person and also by telephone. I think the online service is efficient and easy to set up and use. I have an instant access savings account which suits my needs. The interest rates are in line with many other financial services although some do pay a higher rate of interest. Reviewed on: 9th April 2025

Base rate tracker account has been very competitive

Base rate tracker account has been very competitive Reviewed on: 9th April 2025

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

Excellent savings rates

Excellent savings rates, especially one that matches Bank of England rate Reviewed on: 9th April 2025

Exerlant service

Very friendly staff service was great Reviewed on: 9th April 2025

Great customer service and great products.

Great customer service and great products. Easy to navigate website where you can check savings rates. In branch personnel friendly and knowledgeable on products. I feel that my savings are safe and they are reliable. Reviewed on: 9th April 2025

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