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Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.79
Based on 587 reviews, last reviewed 13th Mar 2026
9000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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9%
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1%
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Latest highest rating:

5

Wortwhile experience Pleasant and very helpful staff. Good product knowledge, Advisers on hand if required. Still find the face to face contact the best way to conduct bus... Read more Reviewed on: 13th March 2026
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Latest lowest rating:

1

In the past offered good rates but at the moment rat... In the past offered good rates but at the moment rates are not good and disappointed about branch closure Reviewed on: 8th March 2026
Verified source
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (587)

Very happy with any advice I recieve about savings a...

5
Very happy with any advice I recieve about savings accounts. Everything is explained fully which enables an informed choice. Very happy with The Hanley Reviewed on: 21st January 2026
Su's avatar
Su

We have been with The Hanley for a number of years,...

5
We have been with The Hanley for a number of years, have used different venues and always found the staff to be welcoming and helpful with everything from putting money into accounts or any questions we might have. Reviewed on: 20th January 2026
Maureen A's avatar
Maureen A

We value our local branch in Newcastle, and the staff.

4
We value our local branch in Newcastle, the staff are well informed and very helpful. Most of our savings are with HEBS, interest rates are not the best but the local branch and its staff make the difference to us. In an age when good quality service is hard to find it makes a refreshing change. Reviewed on: 20th January 2026
DJT's avatar
DJT

Hanley Economic Building Society is fantastic.

5
Hanley are very much on the ball and their customer service is fast to work on anything needed by a customer. It is lovely to speak to someone on the phone, who will personally look at something for you and help you get an answer from someone else. A small gripe that I have is that interest rates for some accounts are low and that there is maintenance every night on online banking, which means that deposits/withdrawals cannot be made at these times. Reviewed on: 20th January 2026
JR's avatar
JR

Easy to speak to a friendly real person

5
Easy to contact by phone and can open savings accounts by post with competitive rates. Also have local branches, it would be good if more were opened Reviewed on: 20th January 2026
Julie J's avatar
Julie J

Knowledgeable front line staff and OK interest rates.

5
Knowledgeable front line staff and OK interest rates. Reviewed on: 20th January 2026
JaneJane's avatar
JaneJane

A personal service with friendly, professional staff.

5
A personal service with friendly, professional staff. Reviewed on: 20th January 2026
Greenpole's avatar
Greenpole

Saving at Hanley Economic Building Society is great!

5
Opening the savings account at Hanley Economic Building Society was a breeze. When I forgot some of my details to log in they were very understanding and really helpful. The rate of interest is one of the best. Reviewed on: 20th January 2026
L M's avatar
L M

The oldie is calling!!

5
On the few occasions I've called with minor issues, the staff are always very patient with me. Reviewed on: 20th January 2026
Spike D's avatar
Spike D

Good saving advice

5
Really good advice on how to get the best from my savings, everything was explained clearly and was easy to understand what was happening with my money Reviewed on: 20th January 2026
Ian 's avatar
Ian

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