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Hanley Economic Building Society: Savings reviews

4.77
Based on 597 reviews, last reviewed 16th Apr 2026
9700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

BEWARE you will be charged to access your own money! I wanted to close my account because I needed the money. I was told there would be a charge to transfer my money by bank transfer or no charge if I re... Read more Reviewed on: 16th April 2026
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Mike

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (597)

BEWARE you will be charged to access your own money!

1
I wanted to close my account because I needed the money. I was told there would be a charge to transfer my money by bank transfer or no charge if I received a check (Smart money not so smart as it won't accept U.K. spelling!!.). They only send checks second class post which means it took 10 days from the date the check was issued until it cleared into my bank account. That's £53 in lost interest on my money .... a nice little earner for the Hanley! Reviewed on: 16th April 2026

Investing in an ISA

5
I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026

Good service as usual .

5
No waiting, assistant efficient and did all I asked her to. Reviewed on: 6th April 2026

Nice friendly and very professional

5
Nice friendly and very professional Reviewed on: 5th April 2026

Wonderful.

5
Excellent staff always very helpful loverly experience. Reviewed on: 1st April 2026

Always have first class service at the Longton Branch

5
Always have first class service at the Longton Branch Reviewed on: 31st March 2026

Good customer service.

5
Good customer service. Always be pleasant staff Reviewed on: 31st March 2026

Transactions

4
Friendly helpful as always easy to deal with Reviewed on: 31st March 2026

real service by real people

4
Provides a face to face service given by very helpful friendly staff. As my account is one that is very very slow to react to the transactions usually taking 45 minutes they are fully aware that for me to stand that length of time is very trying so they ensure I have a seat. From a customers point the upgraded(?) system is a retrograde step.Hanley Economic. Reviewed on: 31st March 2026

Great local branch with good opening hours.

5
Great local branch with good opening hours. Very helpful and polite staff who are always ready to assist if needed. Reviewed on: 31st March 2026

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