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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.82 (477 reviews)

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4.81

Based on 477 reviews, last reviewed 9th Aug 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

I had forgotten my memorable information

I had forgotten my memorable information and got locked out of my account. The customer services team quickly helped me get back on line. Reviewed on: 18th April 2025

Excellent Customer service

I experienced very good customer service, my call was answered in few seconds Reviewed on: 18th April 2025

Very positive, friendly, professional, good rate of...

Very positive, friendly, professional, good rate of interest, pleasant staff Reviewed on: 17th April 2025

answer questions clearly

staff are always pleasant and attentive. excellent customer service Reviewed on: 17th April 2025

Easy and convenient savings account

Easy and convenient savings account Reviewed on: 17th April 2025

friendly and helpful staff

Always very friendly and helpful staff Reviewed on: 17th April 2025

I find is easy to review the accounts being offered...

I find is easy to review the accounts being offered and feel I can find what I am looking for at a good rate Reviewed on: 17th April 2025

Very friendly & helpful staff in listening to the qu...

Very friendly & helpful staff in listening to the questions I asked Reviewed on: 17th April 2025

Great Service no need for an ap!

Easy to contact by phone, able to open accounts by post, competitive interest rates. easy to understand info for savings accounts, accounts opened quickly, care about customers who do not use the internet for financial affairs, have branches that welcome customers and give personal attention Reviewed on: 16th April 2025

Wanting to fully understand my savings options, a ph...

Wanting to fully understand my savings options, a phone call made which was answered quickly, an advisor was able to answer my questions satisfactorily. All quickly, no waiting, queuing etc and my savings staying with Hanley. Reviewed on: 15th April 2025

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