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Hanley Economic Building Society: Savings reviews

4.69
Based on 599 reviews, last reviewed 24th Jun 2026
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

We recently bought our first home with Hanley Econom... We recently bought our first home with Hanley Economic Building Society using their mortgage aimed at renters, and we couldn’t be happier with the exp... Read more Reviewed on: 24th June 2026
Kira 's avatar
Kira

Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

You can open a Hanley Economic Building Society savings account from as little as £25.

There are a range of accounts to choose from with varying interest rates including Jet Set Saver, easy access, regular saver and fixed rate bonds.

Hanley Economic Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Savings reviews (599)

real service by real people

4
Provides a face to face service given by very helpful friendly staff. As my account is one that is very very slow to react to the transactions usually taking 45 minutes they are fully aware that for me to stand that length of time is very trying so they ensure I have a seat. From a customers point the upgraded(?) system is a retrograde step.Hanley Economic. Reviewed on: 31st March 2026

Great local branch with good opening hours.

5
Great local branch with good opening hours. Very helpful and polite staff who are always ready to assist if needed. Reviewed on: 31st March 2026

Wortwhile experience

5
Pleasant and very helpful staff. Good product knowledge, Advisers on hand if required. Still find the face to face contact the best way to conduct business. Reviewed on: 13th March 2026

The Lady who helped me with saving was excellent and...

4
The Lady who helped me with saving was excellent and knew what was good to recommend. A lovely person too. Reviewed on: 13th March 2026

always friendly i take my boarder collies with me th...

5
always friendly i take my boarder collies with me the have even got treats for dogs now even your other customers like to see the dog as the are friendly Reviewed on: 9th March 2026

good but not enough staff never had que before

4
good but not enough staff never had que before Reviewed on: 9th March 2026

Efficient, friendly, informative, no waiting to be s...

5
Efficient, friendly, informative, no waiting to be served. Reviewed on: 9th March 2026

very helpful & friendly staff , also always on the b...

5
very helpful & friendly staff , also always on the ball to recommend the best saving accounts Reviewed on: 8th March 2026

In the past offered good rates but at the moment rat...

1
In the past offered good rates but at the moment rates are not good and disappointed about branch closure Reviewed on: 8th March 2026

Great welcome on arrival effective business done wit...

5
Great welcome on arrival effective business done with ease Reviewed on: 7th March 2026

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