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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
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2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

We have used Hanley economic since 1963, first as a...

5
We have used Hanley economic since 1963, first as a mortgage provider and now as a secure place for our savings. We have always had good advice and never, in all those years had any issues for concern. that's an excellent record Reviewed on: 9th April 2025

Helpful staff with a smile and knowledge.

5
Helpful staff with a smile and knowledge. Reviewed on: 9th April 2025

Better savings rates needed to retain custom

5
Wish to stay with society but offer poor rates on savings compared banks and other financial institutions Reviewed on: 9th April 2025

HEBS Savings

5
Communications and availability of information re savings is very good. Also, staff are always courteous and welcoming. Their products are competitive. Reviewed on: 9th April 2025

Helpful staff and friendly advice given when needed

5
Helpful staff and friendly advice given when needed Reviewed on: 9th April 2025

Have only been with Hanley about 5 years, but found...

5
Have only been with Hanley about 5 years, but found it easy to use . Reviewed on: 9th April 2025

Hanley Economic Building Society is top class!

5
Great customer service: very polite, answer quickly and give right and clear directions! And great savings too! Reviewed on: 9th April 2025

Branch service feel to an online account

5
Even with an online account you feel the branch service DNA come through in being helpful and getting the best out of your savings. Reviewed on: 9th April 2025

An easy opening process with good interest

5
An easy opening process with good interest Reviewed on: 9th April 2025

Never had cause to complain

5
Never had cause to complain, can top up my account online, withdrawal in person is easy - local branch, rarely had to wait, always friendly staff, clean & tranquil environment. Savings product has maintained competitive interest rate. Reviewed on: 9th April 2025

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