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Hanley Economic Building Society: Savings reviews

4.82
Based on 551 reviews, last reviewed 21st Jan 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

great service when I phone about my a/c great service when I phone about my a/c Reviewed on: 21st January 2026
colin w's avatar
colin w

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (551)

opening an account was very easy

5
The process of opening an account was very easy and the Interest rates are good Reviewed on: 19th January 2026

Good product, but no easy access!

4
We opened a Branch Saver in June 2023 as it was offering a competitive rate of interest at the time. My only complaint would be that it was marketed as an Easy Access account, but this is not the case. To withdraw any money you are required to post your pass book back to their head office, with written instructions! In this digital age it should be possible to carry out all transactions online, and/or via the App!! Reviewed on: 19th January 2026

Good savings products and easy to deal with!

5
Good savings products and easy to deal with! Reviewed on: 19th January 2026

Friendly staff, local society, local offices

5
Friendly staff, local society, local offices Reviewed on: 19th January 2026

Excellent customer

5
Excellent customer service Branch Saver falling behind on interest rate. Reviewed on: 19th January 2026

Friendly and helpful

5
Friendly and helpful staff in branch and easy to use app. Reviewed on: 19th January 2026

Excellent service

5
Excellent service and security of mutuality Reviewed on: 19th January 2026

general comment

5
generally good, no problems encountered Reviewed on: 19th January 2026

Friendly local building society.

5
I've been with The Hanley for over forty years and they have helped me so much during that time with both savings and mortgage. They are local, convenient and always helpful and always provide an excellent service.. Reviewed on: 19th January 2026

Whichever branch we have attended in Stoke-on-Trent...

5
Whichever branch we have attended in Stoke-on-Trent we have always found the staff pleasant and helpful. Reviewed on: 19th January 2026

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