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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.79 (322 reviews)

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4.73

Based on 322 reviews, last reviewed 10th Feb 2025

7200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

BOT or NOT , always the latter Local Branches, knowledgeable staff, personable attitude ,speaking to a real person not a BOT….and finally competitive savings rates. Reviewed on: 10th February 2025

Latest lowest rating:

1

Rather old fashioned. Rather old fashioned. Banking app which has few features. Staff in branch who tell you to RING or go online to find out the interest rates on savings ... Read more Reviewed on: 7th February 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (322)

Review of the Hanley Economic Building Society, Savings:

Very Positive Remortgage Experience

My wife and I recently remortgaged our house with The Hanley, and they provided a comprehensive, friendly and seamless service which tailored the whole process to our needs, keeping us informed at all times. Would definitely recommend to others. Reviewed on: 21st January 2025

Good all round.

Good all round. Latest app works well. Reviewed on: 7th February 2025

The staff at the Hanley Economic branches at the Fes...

The staff at the Hanley Economic branches at the Festival Park and Biddulph deliver an outstanding and professional but friendly customer service experience. Reviewed on: 7th February 2025

Customer Care

Staff polite, helpful and friendly. Easy to understand information and advice offered Reviewed on: 7th February 2025

Wonderful, great & awesome Building Society.

Wonderful, great & awesome Building Society. Reviewed on: 7th February 2025

Great interest rate on a 1 yr fixed rate bond.

I saved in a 1 yr fixed rate bond and was very pleased with the interest guaranteed. One issue on maturity that I wasn’t written to and had to chase it 2 wks is after maturity. There seemed to be some error recorded and the office thought I took a 2 year deal but on assuring them I chose 1 year I was paid my funds the very same day with some additional interest for the extra 2 weeks. I was very satisfied the issue was resolved promptly once raised. Reviewed on: 6th February 2025

Excellent products and customer service

Excellent products and customer service Reviewed on: 6th February 2025

Friendly, professional service.

Friendly, professional service that makes you feel like a valued customer and not just an account number. Reviewed on: 6th February 2025

Great schemes very good service nice and easy to use .

Great schemes very good service nice and easy to use . Convenient location Reviewed on: 6th February 2025

Excellent Service at Hanley Economic

Hanley economic staff are always very polite and respectful when you approach the counter. Always helpful and provide prompt service whenever I have visited. Reviewed on: 6th February 2025

Very helpful branch staff.

The branch in Newcastle-under Lyme Is very well run with really helpful and knowledgeable staff. We had our mortgage with HEBS and now save with them. Rates have been so-so until fairly recently, when the Loyalty Saver became available, ISA rates also were better, so my wife and I are reasonably happy with them. Reviewed on: 6th February 2025

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