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Hanley Economic Building Society: Savings reviews

4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

Always available friendly and helpful

5
Always available friendly and helpful Reviewed on: 6th February 2025

Fantastic all round banking service friendly staff c...

5
Fantastic all round banking service friendly staff convenient local from Stoke on Trent for years Reviewed on: 6th February 2025

Professional Society.

5
I use my local Longton branch. It is always clean and welcoming and the staff are all great! Very professional, knowledgeable and above-all, friendly. Never had any issues, use online as well, all good! Reviewed on: 6th February 2025

I opened a 2 year fixed rate savings account in 2023.

5
I opened a 2 year fixed rate savings account in 2023. The interest rate was the best I could find and the member of staff was excellent, giving me all the information I needed. When visiting the branch you always get a very friendly welcome. Reviewed on: 6th February 2025

Help with deceased

5
After my dad passed who I had a joint account with they made the transition so much easier and were very helpful and understanding even in covid time Reviewed on: 6th February 2025

Local to Stone

5
Local to stone making it convenient to use with a good product range Reviewed on: 6th February 2025

Very friendly and knowledgeable staff always ready t...

5
Very friendly and knowledgeable staff always ready to help and very polite Reviewed on: 6th February 2025

Excellent service

5
Good personal service and range of products Reviewed on: 6th February 2025

Staff are always helpful and friendly

4
Always been a pleasure to do business with Hanley. Reviewed on: 6th February 2025

Always friendly , helpful, efficient & easy to call...

4
Always friendly , helpful, efficient & easy to call on phone . Answer all queries and respond till questions Reviewed on: 6th February 2025

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