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Hanley Economic Building Society: Savings reviews

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4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Hanley Economic Building Society Branch Review

5
Nothing. Branch in store is amazing, and staff are better Reviewed on: 31st August 2022
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Helpful

5
Berevement account closure - amazing service, personable, understanding and so helpful. Reviewed on: 31st July 2022
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Excellent

5
Can't think of anything else - customer service brilliant, especially Kimberley. Reviewed on: 31st July 2022
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Hanley Economic Building Society Branch Review

5
Leanne and Brandon could not have been more helpful, they went out of their way to ensure that I had the best possible assistance. I am very greatful to each of your excellent colleagues, Thank you very much Reviewed on: 30th June 2022
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Hanley Economic Building Society Branch Review

5
Busy today - Catherine + Claire remained calm - Confident and excellent customer service Reviewed on: 30th June 2022
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Hanley Economic Building Society Branch Review

5
Cheerful and professional and has customer knowledge. Love coming here Reviewed on: 30th June 2022
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Hanley Economic Building Society Branch Review

5
Better customer loyalty interest rates would be nice. Reviewed on: 30th April 2022
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Hanley Economic Building Society Branch Review

5
Very efficient - can't think of anything to improve. Reviewed on: 30th April 2022
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Hanley Economic Building Society Branch Review

5
Could do with a coffee machine in branch. Reviewed on: 30th April 2022
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Hanley Economic Building Society Branch Review

5
Good service - face-to-face help. Reviewed on: 30th April 2022
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