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Hanley Economic Building Society: Savings reviews

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4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
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Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Friendly

5
We knew the account we wanted and the staff made it easy for us. Reviewed on: 14th February 2023
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Hanley Economic Building Society Branch Review

4
Customer service at Biddulph branch is always good. Website is rubbish and has been out of order for 2 years!! Reviewed on: 14th February 2023
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Trustworthy

5
Hanley monitor savings interest rates closely, but competitors offer better. Could have more fixed bonds. Reviewed on: 14th February 2023
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Verified Member

Very Friendly

5
Nothing that can be improved, very happy. Reviewed on: 14th February 2023
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Verified Member

Very Good

5
Very good but could have a slightly better rate for savers. Reviewed on: 1st February 2023
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Verified Member

Extremely low interest rates

1
Great service in branch. Much, much better interest rates elsewhere. Reviewed on: 10th January 2023
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Andrew Wemyss

No issues at all

5
I was put to Hanley via trussel. I have contacted Hanley twice and both times they have been very helpful and managed to deal with my requests there and then. Reviewed on: 6th January 2023
Martin Bell's avatar
Martin Bell

Excellent service - Lana was fantastic

5
I Recently took out a mortgage provided through Hanley Economic. Lana was amazing throughout and took all the usual stress away when moving house. Any of my queries were always responded to in a timely manner and the service received was second to none. Would highly recommend. Reviewed on: 7th November 2022
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Jonny

Hanley Economic Building Society Branch Review

5
Danielle in the Biddulph branch is extremely helpful. I will always ask to be served by Danielle. Reviewed on: 31st August 2022
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Verified Member

Hanley Economic Building Society Branch Review

5
Nothing, everything was dealt with fine Reviewed on: 31st August 2022
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Verified Member

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