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Hanley Economic Building Society: Savings reviews

4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Hanley Economic Building Society Branch Review

5
Clare dealt with us today and the service was superb. I would highly recommend. Thank you. Reviewed on: 28th April 2023

What I need from a Building Society

5
Excellent branch, good staff and good parking. Reviewed on: 28th April 2023

Professional

5
Nothing could be better - absolutely great customer experience. Clare was professional and friendly. First class. Reviewed on: 28th April 2023

Excellent

5
Excellent customer service. Already fine, no changes needed. Reviewed on: 17th April 2023

Excellent personal service!

5
My mortgage adviser made sure I was informed about all the options and then talked me clearly through the application process. I had prompt, friendly and professional service throughout and I am delighted with the outcome. Reviewed on: 13th April 2023

Very professional and friendly

5
Served today at the Stone branch by Lindsey, she was very helpful, patient and professional and friendly. A pleasure to be there Reviewed on: 11th April 2023

Local

5
Could have one late night opening per week and/or Saturday in Stoke. Reviewed on: 31st March 2023

Good

5
Could you re-open Bursley or Tunstall branches? Reviewed on: 31st March 2023

Perfect

5
A Visa debit card/Mastercard would be an improvement. Reviewed on: 12th March 2023

Above and Beyond

5
Julie, I'd like to thank you sincerely (and Clare) for being so kind yesterday (10th March). I'm really humbled that you went out of your way to help, so to you and Clare, thank you. Reviewed on: 11th March 2023

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