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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.41
Based on 336 reviews, last reviewed 20th Dec 2024
82% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024
SLIPPER's avatar
SLIPPER

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (336)

Review of the Harpenden Building Society, Savings:

In branch service review

5
Very friendly service. More fixed rate products needed. Reviewed on: 27th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. We have some exciting Fixed Rate products planned so please sign up for our mutual magazine and newsletters so we can keep you up to date. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like the fact that the staff in the Harpenden branch are in informative and friendly and help on the end of the phone. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and efficient staff. It feels like a family service that is lacking in so many other financial institutions. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- this is really great to read. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Courteous, efficient, helpful service. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 7th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff with good opening hours. Cannot think of any improvements that are needed. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Everything is hunky-dory. Interest on savings needs to improve though. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback and I'm delighted to understand that everything is hunky-dory (one of my go-to expressions too!). I did want to address your point with regards to interest rates. We have and are continuing to make significant changes across the savings range, and as a result 99% of our savers are getting a higher than average rate. Please sign up to our newsletter via our website where we can keep you up-to-date on new products and information on how to apply. In the meantime, if you have any further queries then please do not hesitate to contact me at [email protected] Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Lovely, helpful staff. Convenient with good opening hours. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are very friendly and helpful. A local financial services provider. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very happy with products and service in branch. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, knowledgeable. Efficient service all round. Local. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Regular advice of rise in rates. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We will always update the website, and information in our branches when we raise interest rates, however in addition to this, we recommend you sign up to our newsletter (via our website) so you can keep up to date with new product releases and changes in rates. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

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