Write a review

Newsletter

Go to business site

Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.12 (448 reviews)

View other Harpenden Building Society products

4.12

Based on 448 reviews, last reviewed 22nd Sep 2026

60% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026

Visit provider site Read all reviews Write a review

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

Review Harpenden Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

For savings with Harpenden I tend to use a branch. I would like online account interest rates offered in branch even if some extra restriction was placed on the accounts. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback- we will consider this for future product launches. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Always friendly, always helpful, always have time for you. Nice to have a personal touch and have someone to speak to if you have any queries. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

There is no selling of their products as is often the case with larger building societies. Small and friendly and personal. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback. if i'm reading your comment correctly, you are saying we don't bombard you with cross sale items such as loans or insurance etc. I 100% agree with you, however the teams are passionate about making sure our customers are in the right account for them, and as such they will signpost customers to other accounts if appropriate. We really appreciate your feedback, so thank you. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

There is a local branch in Leighton Buzzard and I can have an account book. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback, it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Now that the banks have gone and not many cash machines, it would be a big help if you put one in. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback. Cash Machines are both hugely expensive to purchase and to manage, in addition to this we would need to make significant changes to our infrastructure to allow our customers to use these. As always, we have to consider the needs of all 20,000 of our members before commiting to thse big ticket items. That being said, there is potential for us to do something along these lines- the project is still very much in its early stages, but watch this space. Thanks again for your feedback. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Local, helpful and friendly staff. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Unfriendly web application

Whilst applying for a bank account it said you could edit pages, if you clicked edit the whole application blanked, not very helpful. Reviewed on: 25th October 2023

Reply from Harpenden Building Society Hi Eileen, Thank you for your feedback and I'm sorry to understand that you experienced issues when you edited your details. That sounds incredibly frustrating so can empathise with you. The system should only reset if you edited your initial details (i.e. opening deposit and source of funds). As the product selection is included within this, the system will take you back to the original application screen as it requires you to confirm that the account selection is correct. We are aware that this can be improved and is on our road map for future development. That being said- the system should remember the majority of your details on application so that if you decide to edit, you don't need to re-enter all your details. If you are happy to contact me at [email protected] then i'd be more than happy to investigate this further so it doesn't happen again. Kind regards, Jon Sweeting Commercial Manager Response date: 26th October 2023

Everything was going very smoothly until the last hurdle.

The whole online application process was very user friendly, but then at the very end the digital signature page did not load (I waited a whole hour), so I don't know now if my application has been processed or not. Reviewed on: 21st October 2023

Harpenden Building Society Branch Review

Friendly staff who take the time to explain things fully. Reviewed on: 18th October 2023

Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Local, friendly, very helpful service, very kindly sat down beside me to guide me through a transfer online (Wendy). Reviewed on: 18th October 2023

Reply from Harpenden Building Society That's lovely to read. I'll make sure this is cascaded back to Wendy. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Do you have a different Harpenden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Bank of China (UK) 4.09 from 2 reviews
Savings
from Sheffield Credit Union 4.89 from 711 reviews
Savings
from The Cumberland 4.56 from 19 reviews

Want to see more from Harpenden Building Society?

Mortgages
from Harpenden Building Society 3.37 from 18 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Harpenden Building Society: Savings reviews

60% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Unfriendly web application

Everything was going very smoothly until the last hurdle.

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Do you have a different Harpenden Building Society product?

Want to see more from Harpenden Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024