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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.30
Based on 410 reviews, last reviewed 10th Oct 2025
17% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Very good Customer Service Quick to respond to queries whether by email or by telephone. Friendly and helpful when I called to ask for assistance. Reviewed on: 10th October 2025
Katharine K's avatar
Katharine K

Latest lowest rating:

2

Suspended before I start! I received my activation detals 2 days ago; I have used them this morning and told my user ID is suspended. Not a great start and now I have to waste ... Read more Reviewed on: 4th October 2025
Peter H's avatar
Peter H
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About this product

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Harpenden Building Society Savings reviews (410)

Harpenden Building Society Branch Review

5
The staff are always so helpful and they still have a presence on the high street. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Consistently excellent service which is always efficient. Many thanks for your help. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Wow! We're delighted that you are pleased with our service. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are sorry to be leaving Harpenden Building Society, unfortunately we need a better rate of interest to help pay for care costs. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society We're sorry to hear that you are leaving us too! We regularly review our products to ensure they all represent fair value and launching new products. To keep up to date, may I suggest you register on our website to sign up to our emails and magazines? this way you can be kept up to dare on any new products or rate changes. We hope one day you will decide to open an account with us again. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Understanding of my needs and requests. I could have looked at better online options with Harpenden Building Society. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'd be keen to discuss your comments further so perhaps you could send me an email to [email protected] Thanks in advance, Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and efficient staff. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are very helpful and professional. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Small and very friendly branch, most helpful regarding savings, with the customer at the forefront at what they do. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like the fact you are a small, local Building Society. Helpful staff, nice to deal with on the phone and good to save locally. Reviewed on: 22nd September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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