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Harpenden Building Society: Savings reviews

4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Member Review

5
Friendly, with very efficient staff. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your response, and i'm thrilled to see your comment regarding our colleagues! I will make sure this is passed on. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
I like that you have a passbook. Good opening times, interest rates and staff. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your feedback, it is really appreciated. I'm delighted that you are pleased with the service from Harpenden Building Society. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Friendly and helpful staff. Personal service. Competitive interest rates. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your feedback, it's really appreciated and I'm delighted that you are pleased with your Harpenden Building Society account. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Locality, friendliness of staff, and I like that it is a relatively small organisation. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from Harpenden Building Society. Being small affords us the opportunity to do things differently to some of our competition! Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Like the face-to-face personal service offered. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your feedback and we're glad you are pleased with the face-to-face personal service offered. We also agree that this is important. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Gill in Tring explained everything fully. Reviewed on: 25th July 2023
Reply from Harpenden Building Society Thank you for your feedback- Gill certainly know's her stuff! I will make sure your feedback is passed to her. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Excellent efficient very friendly staff

5
Always a pleasure to enter the very convenient Leighton Buzzard branch, always greeted with a smile from the very friendly efficient staff, great in branch savings rates. Reviewed on: 15th July 2023
Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from our Leighton Buzzard branch. I shared your comments with Isabel and the Leighton team! Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

So happy with my building society.

5
I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021

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