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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.25
Based on 441 reviews, last reviewed 22nd Apr 2026
10% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great online service Account opening as a new customer was very quick and straightforward. Great savings interest on accounts compared to most Banks or building Societies... Read more Reviewed on: 22nd April 2026
Clement - Elizabeth Osuhor's avatar
Clement - Elizabeth Osuhor

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (441)

Harpenden Building Society Branch Review

5
Customer service was excellent by Gill in Tring. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I prefer a high street branch, not everything has to be online! Vanessa was extremely helpful in explaining different accounts, and the transfer process was quick and easy. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback and i will make sure that this is passed to Vanessa. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are very friendly and helpful. The ability to make a deposit in a branch using a card would be very useful. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback and suggestion. We will take this on board for future discussions. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like being able to access my account locally. We no longer have any banks in the town. Staff are helpful and friendly. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Fantastic Building Society

5
Had an account with Harpenden Building Society from when I first moved there back in the 1990's. On moving away 15 years ago didn't know what to expect of the service level, but have been incredibly pleased. They remain attentive, efficient and fast! Thank you so much for many years of outstaning service. Reviewed on: 14th August 2023
Paul Jennings's avatar
Paul Jennings
Reply from Harpenden Building Society Hi Paul, Thank you for your fantastic feedback, this is really great to hear. We'll do our best to provide you with outstanding service for many more years to come! Jon Sweeting Commercial Manager Response date: 15th August 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is in my town, easy to get to and they are always friendly and helpful. Reviewed on: 8th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, helpful staff and good rates of interest available. Reviewed on: 8th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and very prompt attention to requests. Reviewed on: 8th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Helpful staff and no long queues. Reviewed on: 8th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly, helpful and welcoming staff at the Leighton Buzzard branch. No improvements necessary. Reviewed on: 8th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. I'll make sure that this is fed back to the Leighton team. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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