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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.21
Based on 415 reviews, last reviewed 17th Dec 2025
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
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1%
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5%

Latest highest rating:

4

I received a telephone call yesterday for a request... I received a telephone call yesterday for a request regarding a charity donation nomination Found this quite surprising but if you do need an answer ... Read more Reviewed on: 12th December 2025
C W F's avatar
C W F

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025
Valerie B's avatar
Valerie B
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About this product

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Harpenden Building Society Savings reviews (415)

Harpenden Building Society Member Review

5
Locality, friendliness of staff, and I like that it is a relatively small organisation. Reviewed on: 25th July 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from Harpenden Building Society. Being small affords us the opportunity to do things differently to some of our competition! Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Like the face-to-face personal service offered. Reviewed on: 25th July 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback and we're glad you are pleased with the face-to-face personal service offered. We also agree that this is important. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Gill in Tring explained everything fully. Reviewed on: 25th July 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback- Gill certainly know's her stuff! I will make sure your feedback is passed to her. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Excellent efficient very friendly staff

5
Always a pleasure to enter the very convenient Leighton Buzzard branch, always greeted with a smile from the very friendly efficient staff, great in branch savings rates. Reviewed on: 15th July 2023
Ian D's avatar
Ian D
Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from our Leighton Buzzard branch. I shared your comments with Isabel and the Leighton team! Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

So happy with my building society.

5
I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021
Stephen Slater's avatar
Stephen Slater

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