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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.63 (411 reviews)

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4.30

Based on 411 reviews, last reviewed 10th Oct 2025

83% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Very good Customer Service Quick to respond to queries whether by email or by telephone. Friendly and helpful when I called to ask for assistance. Reviewed on: 10th October 2025

Latest lowest rating:

2

Suspended before I start! I received my activation detals 2 days ago; I have used them this morning and told my user ID is suspended. Not a great start and now I have to waste ... Read more Reviewed on: 4th October 2025

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Harpenden Building Society Savings reviews (411)

So happy with my building society.

I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021

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