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Harpenden Building Society: Savings reviews

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4.31
Based on 404 reviews, last reviewed 5th Sep 2025
133% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

good speaking to Anya and very helpful, much better... good speaking to Anya and very helpful, much better than digital conversations etc Reviewed on: 29th August 2025
alan c's avatar
alan c

Latest lowest rating:

1

Why saving rates keep falling but mortgages do not? Very poor practice at this BS. They keep reducing savers rates ( twice in the last two months) but not the mortgage interest. Their Standard Variable... Read more Reviewed on: 1st September 2025
LL's avatar
LL
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Harpenden Building Society Savings reviews (404)

Harpenden Building Society Member Review

5
Like the face-to-face personal service offered. Reviewed on: 25th July 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback and we're glad you are pleased with the face-to-face personal service offered. We also agree that this is important. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Harpenden Building Society Member Review

5
Gill in Tring explained everything fully. Reviewed on: 25th July 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback- Gill certainly know's her stuff! I will make sure your feedback is passed to her. Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

Excellent efficient very friendly staff

5
Always a pleasure to enter the very convenient Leighton Buzzard branch, always greeted with a smile from the very friendly efficient staff, great in branch savings rates. Reviewed on: 15th July 2023
Ian D's avatar
Ian D
Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from our Leighton Buzzard branch. I shared your comments with Isabel and the Leighton team! Jon Sweeting Commercial Manager Response date: 4th August 2023
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Harpenden Building Society

So happy with my building society.

5
I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021
Stephen Slater's avatar
Stephen Slater

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