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Harpenden Building Society: Savings reviews

4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

5
Nice staff and their customer knowledge is very good. They are always helpful giviing good advice. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent staff who are very knowledgeable about their products. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
The staff in my local branch provide excellent support. You would have got much better marks if it was not for my difficulties in accessing your internet - as yet unresolved!. Reviewed on: 29th August 2023
Reply from Harpenden Building Society Thank you for your feedback. We are currently working hard to improve our online platform to make this more user friendly. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendlly staff and no queue in branch. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
They are lovely staff in the Leighton Buzzard branch. Reviewed on: 29th August 2023
Reply from Harpenden Building Society I agree and thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Contact with real people in a branch is very high on my list of priorities. The team at Leighton Buzzard can always be relied upon to brighten my day. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is really great to read, thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manger Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Love the face-to-face interaction, staff are friendly, helpful and good at explaining and gave good advice. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff go above and beyond to help everytime - truly amazing. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent customer service from friendly, helpful staff. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that you are local and in the town. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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