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Harpenden Building Society: Savings reviews

4.18
Based on 444 reviews, last reviewed 6th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026
SG's avatar
SG

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
HCG's avatar
HCG

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

Harpenden Building Society Branch Review

5
Friendly and very efficient service. Reviewed on: 30th August 2023
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that it is on my doorstep and has easy access. I like that it is operated in the old way and not all about online. Reviewed on: 30th August 2023
Reply from Harpenden Building Society Thank you for your review and we appreciate the feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Gill in your Tring office explained everything very clearly and efficiently. Reviewed on: 30th August 2023
Reply from Harpenden Building Society That's great to hear, and i'll make sure this is passed to Gill and her Line Manager. Thanks for your feedback. Jon Sweeting Commercial Manager. Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Honest, reliable, brilliant staff and brilliant service. Reviewed on: 29th August 2023
Reply from Harpenden Building Society Thanks for your feedback- this is great to read. Jon Sweeting Commercial manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
An improvement could be longer opening hours. Reviewed on: 29th August 2023
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hour to ensure they remain fit for purpose and will consider your feedback in future discussions. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are knowledgeable and friendly, always a good experience, they make you feel valued as a customer. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice staff and their customer knowledge is very good. They are always helpful giviing good advice. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent staff who are very knowledgeable about their products. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
The staff in my local branch provide excellent support. You would have got much better marks if it was not for my difficulties in accessing your internet - as yet unresolved!. Reviewed on: 29th August 2023
Reply from Harpenden Building Society Thank you for your feedback. We are currently working hard to improve our online platform to make this more user friendly. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendlly staff and no queue in branch. Reviewed on: 29th August 2023
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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