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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
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Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

5
Friendly and kind staff who take the time to explain details. Reviewed on: 31st August 2023
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Verified Member
Reply from Harpenden Building Society This is great to hear. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like the facility to withdraw up to Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review, however it looks like you were cut off mid-sentence. If you would like to contact me at [email protected] i'd be delighted to respond to your request. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are superb. Friendly, helpful, professional, patient and make everything so easy. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read, and will make sure this is cascaded to the branch teams. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I have been a member of the Harpenden for many years. The standard of customer service is outstanding and second to none! The warm, friendly and efficient responses from staff are impeccable, whether in branch or over the phone. I this world of impersonal, robotic automation the Harpenden remains a shining beacon of personal, positive customer service which is much valued and appreciated, as show by Christian, Catherine and Vanessa in branch on 23/08/2023. Thank you and keep up your brilliant work and wonderful traditions which are unique to the Harpenden Building Society!. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Wow! I'm so pleased to read this and we are delighted that you are happy with the service at the Radlett Branch. I'll make sure that this is shared with the team. Thank you for your fantastic review. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and very efficient service. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that it is on my doorstep and has easy access. I like that it is operated in the old way and not all about online. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review and we appreciate the feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Gill in your Tring office explained everything very clearly and efficiently. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society That's great to hear, and i'll make sure this is passed to Gill and her Line Manager. Thanks for your feedback. Jon Sweeting Commercial Manager. Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Honest, reliable, brilliant staff and brilliant service. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thanks for your feedback- this is great to read. Jon Sweeting Commercial manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
An improvement could be longer opening hours. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hour to ensure they remain fit for purpose and will consider your feedback in future discussions. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are knowledgeable and friendly, always a good experience, they make you feel valued as a customer. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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