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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
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Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

Review Harpenden Building Society: Savings now

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

5
Like the politeness of staff. Products fully explained. Competitive interest rates. Good communication with head office. Reviewed on: 19th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's local and still offers an old-fashioned level of service. It's a pleasure to deal with such an efficient and professional provider. Reviewed on: 16th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal interactions and relationships. Reviewed on: 11th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are new customers to Harpenden. A good start for our future savings experience. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve at all. Always helpful and happy to help with any issues quickly and efficiently. A pleasure to go to. Always greeted with a smile and always let me know of any new accounts. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Wow. Thank you for your feedback and we are delighted that you are pleased with us. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer service, polite and helpful. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
If only Harpenden did standing orders I'd transfer my current account! The staff know me and my wife so dealing with them is easy. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thanks for your feedback and this is great to read. We have no immediate plans to introduce current accounts now or in the near future... but watch this space for exciting new initiatives that we will be launching in the next year or so. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and reliable. Should provide interest rates leaflets more often. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. All of our interest rate information is available in our branches and on our website. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are always friendly and very helpful. They always have a smile and nothing is too much trouble; they are a credit to the company. The best Building Society in town. Reviewed on: 8th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Helpful, business-like and friendly staff - professional. The website was very clear and user-friendly, with all relevent documents for the account in one place. Reviewed on: 1st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback and I will pass this onto my colleagues in our marketing department who manage our website. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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