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Harpenden Building Society: Savings reviews

4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

5
We are sorry to be leaving Harpenden Building Society, unfortunately we need a better rate of interest to help pay for care costs. Reviewed on: 28th September 2023
Reply from Harpenden Building Society We're sorry to hear that you are leaving us too! We regularly review our products to ensure they all represent fair value and launching new products. To keep up to date, may I suggest you register on our website to sign up to our emails and magazines? this way you can be kept up to dare on any new products or rate changes. We hope one day you will decide to open an account with us again. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Understanding of my needs and requests. I could have looked at better online options with Harpenden Building Society. Reviewed on: 28th September 2023
Reply from Harpenden Building Society Thank you for your feedback. I'd be keen to discuss your comments further so perhaps you could send me an email to [email protected] Thanks in advance, Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and efficient staff. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are very helpful and professional. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small and very friendly branch, most helpful regarding savings, with the customer at the forefront at what they do. Reviewed on: 26th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like the fact you are a small, local Building Society. Helpful staff, nice to deal with on the phone and good to save locally. Reviewed on: 22nd September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's great that you contacted me early to get a better rate for my expiring fixed rate bond. It's a shame you close at lunchtimes. I would like to make bank transfers into a cash ISA. Reviewed on: 21st September 2023
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening times to make sure they remain convenient. If you register for for Harpenden Online you can contact us 24 hours a day. For more details please visit our website. Thanks you once again for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Easy access to branch when Tring reopens - I live in the Wendover area so miss the Wendover branch. Reviewed on: 20th September 2023
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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