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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.25
Based on 442 reviews, last reviewed 15th May 2026
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great Service Products always clear. Customer Service always helpful and understandable. Reviewed on: 15th May 2026
Tony's avatar
Tony

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (442)

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's great that you contacted me early to get a better rate for my expiring fixed rate bond. It's a shame you close at lunchtimes. I would like to make bank transfers into a cash ISA. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening times to make sure they remain convenient. If you register for for Harpenden Online you can contact us 24 hours a day. For more details please visit our website. Thanks you once again for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Easy access to branch when Tring reopens - I live in the Wendover area so miss the Wendover branch. Reviewed on: 20th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Like the politeness of staff. Products fully explained. Competitive interest rates. Good communication with head office. Reviewed on: 19th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's local and still offers an old-fashioned level of service. It's a pleasure to deal with such an efficient and professional provider. Reviewed on: 16th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal interactions and relationships. Reviewed on: 11th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are new customers to Harpenden. A good start for our future savings experience. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve at all. Always helpful and happy to help with any issues quickly and efficiently. A pleasure to go to. Always greeted with a smile and always let me know of any new accounts. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Wow. Thank you for your feedback and we are delighted that you are pleased with us. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer service, polite and helpful. Reviewed on: 8th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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