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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.62 (423 reviews)

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4.24

Based on 423 reviews, last reviewed 17th Jan 2026

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

A really seamless Trust account opening procedure wi... A really seamless Trust account opening procedure with excellent comms from Laura Tomlinson. Reviewed on: 17th January 2026

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025

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Harpenden Building Society Savings reviews (423)

Harpenden Building Society Member Review

Gill in Tring explained everything fully. Reviewed on: 25th July 2023

Reply from Harpenden Building Society Thank you for your feedback- Gill certainly know's her stuff! I will make sure your feedback is passed to her. Jon Sweeting Commercial Manager Response date: 4th August 2023

Excellent efficient very friendly staff

Always a pleasure to enter the very convenient Leighton Buzzard branch, always greeted with a smile from the very friendly efficient staff, great in branch savings rates. Reviewed on: 15th July 2023

Reply from Harpenden Building Society Thank you for your feedback, and we're delighted that you are pleased with the service you have received from our Leighton Buzzard branch. I shared your comments with Isabel and the Leighton team! Jon Sweeting Commercial Manager Response date: 4th August 2023

So happy with my building society.

I have with my friendly local building society for ten years both at my local branch and more recently on line. They treat you like a human being and not a number. They are patient with my enquiries and nothing is too much trouble ever. In this day and age with falling interest rates they give me good notice of changes to the rates and I feel other institutions ride roughshod over their customers so much. Reviewed on: 6th March 2021

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