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elizabeth mew

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Review of the Harpenden Building Society, Savings:

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the best most personal bank in Hertfordshire

excellent customer service and always go the extra mile to help.....they take time and always address you by name, maybe not the best on rates but have a new very competitive account for local residents, Reviewed on: 22nd January 2026

Reply from Harpenden Building Society Hi Elizabeth, Thank you so much for your kind words, we truly appreciate your feedback. It’s wonderful to hear that you’ve had a positive experience. As we continue to support our members, we’ll keep closely monitoring our savings rates to ensure we’re always providing fair value return. Your perspective is invaluable, and we’re committed to maintaining the level of service and transparency you expect. Please don’t hesitate to contact us if there’s ever anything more we can do for you. Kind regards, Jon Sweeting Commercial Manager Response date: 23rd January 2026

Review of the Harpenden Building Society, Savings:

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A friendly helpful building society with a personal touch

Harpenden BS are always friendly and helpful and go the extra mile for their customers. My whole family have used them for many years as they have a personal touch which other buildibng societies lack. Reviewed on: 3rd August 2023

Reply from Harpenden Building Society Thank you for your feedback, this is great to to read and we fully agree how important the personal touch is! Jon Sweeting Commercial Manager Response date: 4th August 2023

Review of the Staysure, Travel insurance:

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excellent service

always helpful polite and efficient Reviewed on: 4th October 2021

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