Write a review

Newsletter

Go to business site

Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.18 (444 reviews)

View other Harpenden Building Society products

4.18

Based on 444 reviews, last reviewed 6th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026

Visit provider site Read all reviews Write a review

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

Review Harpenden Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Harpenden Building Society Savings reviews (444)

Harpenden Building Society Branch Review

The staff were very friendly and helpful. Reviewed on: 26th October 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 1st November 2023

Harpenden Building Society Branch Review

Easy to open an account in branch, some follow-up things which had to be done by phone/email, but no big thing. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback and i'm sorry that there were a couple of follow up things! We'd love to get things right first time, every time- but sometimes this is just not possible. I'm glad that overall you are pleased and appreciate the feedback. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Good location, nice friendly staff, always helpful. Reviewed on: 26th October 2023

Reply from Harpenden Building Society A lovely review to read- thank you for taking the time to feedback to us, it is really appreciated. Jon Sweeting Commercial Manager Response date: 1st November 2023

Harpenden Building Society Branch Review

Harpenden Building Society is a mutual and should remember to put the interests of members above corporate performance. Stop this constant introduction of new higher interest accounts which leave behind existing accounts which continue at much lower rates. The policy is quite deliberate and is disgraceful for a mutual. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thanks you for your feedback, and I'm sorry to understand you are unhappy with the pricing of our products. We have recently introduced two new products, a 90 Days' Notice and an Online ISA account. Our 90 Day's notice account is paying a rate of 5.50%. As part of this launch, we also increased the rate of all of our previous-issue 90 day accounts so that existing customers will be earning the same as new applicants. We would also waive any notice periods for existing customers who wish to transfer to this product. The Online ISA is priced to represent the limited access and distribution of this product and for customers who are happy to apply and manage their accounts online. We have recently updated our processes to allow customers to apply for new products without he need to complete a full application form. We have and are continuing to make significant changes across the savings range, and as a result 99% of our savers are getting a higher than average savings rate. We have also recently added a feature to our website to encourage customers and non-customers to register so that they can stay informed of Harpenden Building Society news. This will include new product information and how to apply for new products. I appreciate your feedback, and if you wish to discuss further my email address is [email protected] Kind regards, Jon Sweeting Response date: 2nd November 2023

Harpenden Building Society Branch Review

Pleasant, friendly, knowledgeable staff. Reviewed on: 26th October 2023

Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

It is in a very convenient location for us. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback, it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

For savings with Harpenden I tend to use a branch. I would like online account interest rates offered in branch even if some extra restriction was placed on the accounts. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback- we will consider this for future product launches. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

Always friendly, always helpful, always have time for you. Nice to have a personal touch and have someone to speak to if you have any queries. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

There is no selling of their products as is often the case with larger building societies. Small and friendly and personal. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback. if i'm reading your comment correctly, you are saying we don't bombard you with cross sale items such as loans or insurance etc. I 100% agree with you, however the teams are passionate about making sure our customers are in the right account for them, and as such they will signpost customers to other accounts if appropriate. We really appreciate your feedback, so thank you. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Harpenden Building Society Branch Review

There is a local branch in Leighton Buzzard and I can have an account book. Reviewed on: 26th October 2023

Reply from Harpenden Building Society Thank you for your feedback, it's appreciated. Jon Sweeting Commercial Manager Response date: 2nd November 2023

Do you have a different Harpenden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday Saver
from Barclays 4.56 from 141 reviews
Everyday e-Saver
from first direct 4.22 from 12 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews

Want to see more from Harpenden Building Society?

Mortgages
from Harpenden Building Society 3.31 from 18 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Harpenden Building Society: Savings reviews

75% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (444)

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Do you have a different Harpenden Building Society product?

Want to see more from Harpenden Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024