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Harpenden Building Society: Savings reviews

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4.42

Based on 354 reviews, last reviewed 14th Apr 2025

9% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

8%

4%

1%

3%

Latest highest rating:

4

Opening hours not so good, but staff are very helpful Opening hours not so good, but staff are very helpful Reviewed on: 27th March 2025

Latest lowest rating:

1

Failure to make a deposit into a new ISA account. Registered and opened an account. Failed to transfer the first deposit from my bank because an additional reference is incorrect. Sort code and acct n... Read more Reviewed on: 14th April 2025

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (354)

Harpenden Building Society Branch Review

5

They are lovely staff in the Leighton Buzzard branch. Reviewed on: 29th August 2023

Reply from Harpenden Building Society I agree and thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

Contact with real people in a branch is very high on my list of priorities. The team at Leighton Buzzard can always be relied upon to brighten my day. Reviewed on: 29th August 2023

Reply from Harpenden Building Society This is really great to read, thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manger Response date: 12th September 2023

Harpenden Building Society Branch Review

5

Love the face-to-face interaction, staff are friendly, helpful and good at explaining and gave good advice. Reviewed on: 29th August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

The staff go above and beyond to help everytime - truly amazing. Reviewed on: 29th August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

Excellent customer service from friendly, helpful staff. Reviewed on: 29th August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

I like that you are local and in the town. Reviewed on: 29th August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

Easy parking and access at the Tring branch of Harpenden Building Society. Reviewed on: 23rd August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

Friendly, knowledgeable staff. Good atmosphere in branch ensures we feel part of the Society and Harpenden community. Having a branch open for personal service whereas banks are closing is great. Reviewed on: 23rd August 2023

Reply from Harpenden Building Society I'm really pleased to read this. I will make sure that this is shared with the Harpenden branch team. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

5

The customer service and the savings rates are good. Reviewed on: 23rd August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

Harpenden Building Society Branch Review

4

Friendly staff when visiting branch many years ago. You could increase interest rates. Reviewed on: 23rd August 2023

Reply from Harpenden Building Society Thanks for your feedback. We are increasing rates on the majority of our accounts from 13th September. Jon Sweeting Commercial Manger Response date: 12th September 2023

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