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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.42
Based on 354 reviews, last reviewed 14th Apr 2025
9% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
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4%
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1%
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3%

Latest highest rating:

4

Opening hours not so good, but staff are very helpful Opening hours not so good, but staff are very helpful Reviewed on: 27th March 2025
Sarah L's avatar
Sarah L

Latest lowest rating:

1

Failure to make a deposit into a new ISA account. Registered and opened an account. Failed to transfer the first deposit from my bank because an additional reference is incorrect. Sort code and acct n... Read more Reviewed on: 14th April 2025
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About this product

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Harpenden Building Society Savings reviews (354)

Harpenden Building Society Branch Review

5
Friendly and very efficient service. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that it is on my doorstep and has easy access. I like that it is operated in the old way and not all about online. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review and we appreciate the feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Gill in your Tring office explained everything very clearly and efficiently. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society That's great to hear, and i'll make sure this is passed to Gill and her Line Manager. Thanks for your feedback. Jon Sweeting Commercial Manager. Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Honest, reliable, brilliant staff and brilliant service. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thanks for your feedback- this is great to read. Jon Sweeting Commercial manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
An improvement could be longer opening hours. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hour to ensure they remain fit for purpose and will consider your feedback in future discussions. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are knowledgeable and friendly, always a good experience, they make you feel valued as a customer. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice staff and their customer knowledge is very good. They are always helpful giviing good advice. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent staff who are very knowledgeable about their products. Reviewed on: 29th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
The staff in my local branch provide excellent support. You would have got much better marks if it was not for my difficulties in accessing your internet - as yet unresolved!. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We are currently working hard to improve our online platform to make this more user friendly. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendlly staff and no queue in branch. Reviewed on: 29th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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