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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.37
Based on 370 reviews, last reviewed 5th Jun 2025
25% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

4

In branch service review Like having a branch in Leighton Buzzard. Like personal service. Don't like best rates are only online and unable to get these rates with Power of Att... Read more Reviewed on: 31st May 2025
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Latest lowest rating:

1

Amateurish - perhaps not even that good Impossible to carry out intended task. Rang Society to be told that the person I was dealing with couldn’t help and I had to try online again. Did so ... Read more Reviewed on: 5th June 2025
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Harpenden Building Society Savings reviews (370)

Harpenden Building Society Branch Review

5
The staff are always so helpful and they still have a presence on the high street. Reviewed on: 28th September 2023
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Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Consistently excellent service which is always efficient. Many thanks for your help. Reviewed on: 28th September 2023
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Reply from Harpenden Building Society Wow! We're delighted that you are pleased with our service. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are sorry to be leaving Harpenden Building Society, unfortunately we need a better rate of interest to help pay for care costs. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society We're sorry to hear that you are leaving us too! We regularly review our products to ensure they all represent fair value and launching new products. To keep up to date, may I suggest you register on our website to sign up to our emails and magazines? this way you can be kept up to dare on any new products or rate changes. We hope one day you will decide to open an account with us again. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Understanding of my needs and requests. I could have looked at better online options with Harpenden Building Society. Reviewed on: 28th September 2023
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Reply from Harpenden Building Society Thank you for your feedback. I'd be keen to discuss your comments further so perhaps you could send me an email to [email protected] Thanks in advance, Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and efficient staff. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are very helpful and professional. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small and very friendly branch, most helpful regarding savings, with the customer at the forefront at what they do. Reviewed on: 26th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like the fact you are a small, local Building Society. Helpful staff, nice to deal with on the phone and good to save locally. Reviewed on: 22nd September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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