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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.24
Based on 441 reviews, last reviewed 22nd Apr 2026
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great online service Account opening as a new customer was very quick and straightforward. Great savings interest on accounts compared to most Banks or building Societies... Read more Reviewed on: 22nd April 2026
Clement - Elizabeth Osuhor's avatar
Clement - Elizabeth Osuhor

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (441)

Harpenden Building Society Branch Review

5
Professional, competent, face-to-face service. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society . Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are very knowledgeable and took the time to explain the process, together with the timescales. Delighted when everything went smoothly and was within the timescales advised. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
A small, friendly Building Society which treats all its savers and customers fairly. It does not lower savings rates on old accounts, it treats new and old the same, which many building societies don't anymore. When contacting the Society, I am always spoken to in a warm and friendly manner and no problem is too much trouble. It's like talking to one of the family. As a new member I would recommend it to everyone, not just friends and family. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Wow! Thank you so much for your brilliant review, it's really appreciated. This is exactly what we are striving to achieve. Thank you for your valuable feeback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly, like the ease of transactions and a Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society It looks like you got cut off a bit back there, which is a shame as I was really enjoying reading your review. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's local and has good service. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are really helpful. The only downside is that it's so far away from where we live, we wish they hadn't shut down the Buckingham branch. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly branch, always feel comfortable and well looked after. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Fair and competitive rates. Local branch. Do not have online accounts. Friendly and very helpful staff. Reviewed on: 24th November 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent service in the Leighton Buzzard branch. You should have genuine elections when the number of candidates exceeds the number of positions. Reviewed on: 24th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'd be very interested to discuss this further with you so please do not hesitate to email me at [email protected] Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly, helpful service from all members of staff. Reviewed on: 24th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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