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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
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Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

3
Branch staff are wonderful. Online service is appalling. Reviewed on: 29th November 2023
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Reply from Harpenden Building Society Thank you for your feedback. I certainly agree with you regarding our Branch staff. We are very aware of some of the more 'challenging' aspects of our online system and we are working hard to improve these. Once again, we appreciate your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Convenient and, as far as I have found, efficient and friendly. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal, local service with competitive rates. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is exactly what we're aiming to achieve. Thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The fact they are open 5.5 days a week whereas banks are all shut is great. Friendly, helpful staff in person and on the phone. Also they are local, not a national society. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 1st November 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very pleasant and helpful staff at the Harpenden branch. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I will pass this to the team at the Harpenden branch. Jon Sweeting Commercial Manager Response date: 1st November 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like the face that it is a building society and likely to stay so, also that it is local. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Have been coming to Harpenden for years so feel very much at home. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Professional, competent, face-to-face service. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society . Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are very knowledgeable and took the time to explain the process, together with the timescales. Delighted when everything went smoothly and was within the timescales advised. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
A small, friendly Building Society which treats all its savers and customers fairly. It does not lower savings rates on old accounts, it treats new and old the same, which many building societies don't anymore. When contacting the Society, I am always spoken to in a warm and friendly manner and no problem is too much trouble. It's like talking to one of the family. As a new member I would recommend it to everyone, not just friends and family. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Wow! Thank you so much for your brilliant review, it's really appreciated. This is exactly what we are striving to achieve. Thank you for your valuable feeback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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