Smart Money People Logo
Share this page
Link copied

Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.36
Based on 374 reviews, last reviewed 17th Jun 2025
6% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

A Great Building Society, You can phone and speak to... A Great Building Society, You can phone and speak to a real person!. Staff are always friendly, professional and willing to help. Would highly recomme... Read more Reviewed on: 17th June 2025
Richard L's avatar
Richard L

Latest lowest rating:

1

Rubbish website Applied for a new savings account as a new customer, the easy bit. Received an email with user ID and activation key and link to Harpenden Online then... Read more Reviewed on: 8th June 2025
Christopher E's avatar
Christopher E
Visit provider site Read all reviews Write a review

About this product

Review Harpenden Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Harpenden Building Society Savings reviews (374)

Harpenden Building Society Branch Review

5
I can walk to it when I come to Radlett!. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
I would like for third party cheques to be reinstated. Barty, Steve and all staff are excellent. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, especially regarding Steve and Bharti. I will make sure that this is cascaded to their line manager. The decision to withdraw third party cheques was not a decision we took lightly. We have to balance our risk appetite and regulatory focus with the needs of our customers, and on this occasion it was felt appropriate and proportionate to withdraw the facility for our savings accounts. Whilst it is unlikely we will reinstate third party transactions in the short to medium term, it is a subject that we will monitor moving forward. Thank you for your feedback, and if we can be of any further assistance to you in this matter then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 28th October 2024
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
I really appreciate the fact that I can access the branch easily and speak to people in person. They are extremely helpful and happy to advise me. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is really great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
It is conveniently located near the railway station and not far from the bus stop for St. Albans. It is an efficient and friendly branch. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read and thank you for your feedback. I will pass your thoughts on to our branch team. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Service provided by welcoming and efficient staff. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

4
I like that there is a branch in my town (Tring), and that I get excellent service whenever I visit. The savings rates are good. The only improvement might be slightly more online functionality. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your brilliant feedback- and i will pass this on to Gill and the team at Tring Branch. We are working hard to improve our online functionality and we are confident that this will improve. I'm very keen to explore what additional features our customers would like added to this platform, so if you have any ideas or something you feel we should be considering then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Keep it as a mutual organisation, as it is, especially with a high street presence. Local access should be a key operation for all financial institutions. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback- it is really appreciated. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Prompt service, efficient and good rates of interest. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
The ladies at the Leighton Buzzard branch are just the best - so helpful. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I will pass this onto Isabel and the team at Leighton Branch. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
All good, no real improvement required. Reviewed on: 28th September 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
Harpenden Building Society Logo
Harpenden Building Society

Review Harpenden Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill