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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.42
Based on 354 reviews, last reviewed 14th Apr 2025
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
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4%
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1%
See only 1 star reviews
3%

Latest highest rating:

4

Opening hours not so good, but staff are very helpful Opening hours not so good, but staff are very helpful Reviewed on: 27th March 2025
Sarah L's avatar
Sarah L

Latest lowest rating:

1

Failure to make a deposit into a new ISA account. Registered and opened an account. Failed to transfer the first deposit from my bank because an additional reference is incorrect. Sort code and acct n... Read more Reviewed on: 14th April 2025
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About this product

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Harpenden Building Society Savings reviews (354)

Harpenden Building Society Branch Review

5
Small and very friendly branch, most helpful regarding savings, with the customer at the forefront at what they do. Reviewed on: 26th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like the fact you are a small, local Building Society. Helpful staff, nice to deal with on the phone and good to save locally. Reviewed on: 22nd September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's great that you contacted me early to get a better rate for my expiring fixed rate bond. It's a shame you close at lunchtimes. I would like to make bank transfers into a cash ISA. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening times to make sure they remain convenient. If you register for for Harpenden Online you can contact us 24 hours a day. For more details please visit our website. Thanks you once again for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Easy access to branch when Tring reopens - I live in the Wendover area so miss the Wendover branch. Reviewed on: 20th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Like the politeness of staff. Products fully explained. Competitive interest rates. Good communication with head office. Reviewed on: 19th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's local and still offers an old-fashioned level of service. It's a pleasure to deal with such an efficient and professional provider. Reviewed on: 16th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal interactions and relationships. Reviewed on: 11th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are new customers to Harpenden. A good start for our future savings experience. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

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