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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
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Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Harpenden Building Society Branch Review

5
Nice, friendly staff. Branch not close unlike other banks and building societies. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'm not sure if you meant close (as in distance) or closed (as like other Banks and Building Societies). Either way we'd like to thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are friendly and provide an amazing service. Always very helpful. Always leave with a smile. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is GREAT to read, and fully agree as I also have a smile after I have visited the branch teams! We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and helpful staff in local branch are Harpenden's main asset. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your review. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Mutuality. People in branch, they are humans, and they are overall friendly and local. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve. Lovely staff, always friendly and very helpful. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is lovely to read- we can always find improvements, even if it's to make our members and branch staff's lives as easy as possible! We really appreciate your review, Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very efficient and welcoming staff. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I was quick and politely served at the Leighton Buzzard branch. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. I will pass this to Isabel and our Leighton team. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small, friendly branch, nice helpful staff. Please continue using passbooks. Thanks. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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