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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.25
Based on 442 reviews, last reviewed 15th May 2026
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great Service Products always clear. Customer Service always helpful and understandable. Reviewed on: 15th May 2026
Tony's avatar
Tony

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (442)

Harpenden Building Society Branch Review

5
Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very efficient and welcoming staff. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I was quick and politely served at the Leighton Buzzard branch. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. I will pass this to Isabel and our Leighton team. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small, friendly branch, nice helpful staff. Please continue using passbooks. Thanks. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

3
Branch staff are wonderful. Online service is appalling. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I certainly agree with you regarding our Branch staff. We are very aware of some of the more 'challenging' aspects of our online system and we are working hard to improve these. Once again, we appreciate your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Convenient and, as far as I have found, efficient and friendly. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal, local service with competitive rates. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is exactly what we're aiming to achieve. Thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The fact they are open 5.5 days a week whereas banks are all shut is great. Friendly, helpful staff in person and on the phone. Also they are local, not a national society. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 1st November 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very pleasant and helpful staff at the Harpenden branch. Reviewed on: 29th November 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I will pass this to the team at the Harpenden branch. Jon Sweeting Commercial Manager Response date: 1st November 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like the face that it is a building society and likely to stay so, also that it is local. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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