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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.42
Based on 335 reviews, last reviewed 20th Dec 2024
71% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024
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SLIPPER

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H
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Harpenden Building Society Savings reviews (335)

Harpenden Building Society Branch Review

5
We are new customers to Harpenden. A good start for our future savings experience. Reviewed on: 8th September 2023
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Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve at all. Always helpful and happy to help with any issues quickly and efficiently. A pleasure to go to. Always greeted with a smile and always let me know of any new accounts. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Wow. Thank you for your feedback and we are delighted that you are pleased with us. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer service, polite and helpful. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
If only Harpenden did standing orders I'd transfer my current account! The staff know me and my wife so dealing with them is easy. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thanks for your feedback and this is great to read. We have no immediate plans to introduce current accounts now or in the near future... but watch this space for exciting new initiatives that we will be launching in the next year or so. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and reliable. Should provide interest rates leaflets more often. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- it's appreciated. All of our interest rate information is available in our branches and on our website. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are always friendly and very helpful. They always have a smile and nothing is too much trouble; they are a credit to the company. The best Building Society in town. Reviewed on: 8th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Helpful, business-like and friendly staff - professional. The website was very clear and user-friendly, with all relevent documents for the account in one place. Reviewed on: 1st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback and I will pass this onto my colleagues in our marketing department who manage our website. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and kind staff who take the time to explain details. Reviewed on: 31st August 2023
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Verified Member
Reply from Harpenden Building Society This is great to hear. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like the facility to withdraw up to Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your review, however it looks like you were cut off mid-sentence. If you would like to contact me at [email protected] i'd be delighted to respond to your request. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are superb. Friendly, helpful, professional, patient and make everything so easy. Reviewed on: 30th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read, and will make sure this is cascaded to the branch teams. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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