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Harpenden Building Society: Savings reviews

4.24
Based on 441 reviews, last reviewed 22nd Apr 2026
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great online service Account opening as a new customer was very quick and straightforward. Great savings interest on accounts compared to most Banks or building Societies... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG

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Harpenden Building Society Savings reviews (441)

Harpenden Building Society Branch Review

5
We like th eface-to-face contact and friendly, helpful staff. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly and person, and good rates. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank toy for your feedback. This is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly, personal service. It's a reminder that such institutions were called friendly societies when founded. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice, friendly staff. Branch not close unlike other banks and building societies. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank you for your feedback. I'm not sure if you meant close (as in distance) or closed (as like other Banks and Building Societies). Either way we'd like to thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are friendly and provide an amazing service. Always very helpful. Always leave with a smile. Reviewed on: 29th November 2023
Reply from Harpenden Building Society This is GREAT to read, and fully agree as I also have a smile after I have visited the branch teams! We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and helpful staff in local branch are Harpenden's main asset. Reviewed on: 29th November 2023
Reply from Harpenden Building Society This is great to read, thank you for your review. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Mutuality. People in branch, they are humans, and they are overall friendly and local. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve. Lovely staff, always friendly and very helpful. Reviewed on: 29th November 2023
Reply from Harpenden Building Society This is lovely to read- we can always find improvements, even if it's to make our members and branch staff's lives as easy as possible! We really appreciate your review, Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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