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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.18
Based on 444 reviews, last reviewed 6th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026
SG's avatar
SG

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
HCG's avatar
HCG
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

Son has an account and now so do we!

5
My son has had a saving account for many years setup by his grandparents, now 18 and heading to Uni he had decided to stay with HBS and following such a great service from the team we have setup a joint savings account also. Reviewed on: 15th January 2024
Mark N's avatar
Mark N
Reply from Harpenden Building Society This is great to read Mark, thanks for the feedback and we're delighted you have also set up a joint account with us. Ah university... some brilliant memories! Please wish your son all the best with his studies from us all at Harpenden Building Society. Jon Sweeting Commercial Manager Response date: 16th January 2024
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Harpenden Building Society

ISA set up

4
Set up an ISA, some teething problems but customer service very helpful Reviewed on: 4th January 2024
John M's avatar
John M
Reply from Harpenden Building Society Hi John, Thanks for your feedback and i'm sorry to understand we had some teething problems. I'm hoping these are now sorted, but if they are not then please email me at [email protected] Jon Sweeting Commercial Manager Response date: 16th January 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

4
The local branch in Leighton Buzzard is excellent. Online is poor and the website is naff. Would like to see a flexible ISA. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback and I'll make sure this is passed to Isabel and the Leighton Buzzard team. We are aware of the shortcomings within our website and online portal and will continue to work hard to improve these. I take on board your comments with regards to a flexible ISA, this would be dependent upon our software provider being able to provide us with the necessary functionality and regulatory reporting systems. I'd recommend that you sign up to our newsletter via our website so that you can keep up-to-date with our new products and propositions. One again, thank you for your feedback. It is really appreciated. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
No improvement needed. Wondeful, helpful, knowledgeable staff, in fact it's a pleasure to go into Leighton Buzzard's branch. Best shop in Leighton. Isabella, Bev and the staff are first class. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. I will make sure that this is passed to Isabel and the Leighton Buzzard team. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Harpenden Building Society is the only remaining 'bank' or building society in Tring. I like being able to go to the branch in person. I have not yet been able to log-in to my account online. Teething problems that need to be sorted out. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, it is appreciated. i hope we were able to resolve your teething issues with our online portal, but if not please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
You're on my doorstep, open all the time. Staff are lovely, they know you. Disability access is good. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

3
It's a mutual, but please improve your savings rates. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We have and are continuing to make significant changes across our savings range, and as a result 99% of our savers are getting a higher than average rate. We have also recently added a feature to our website to encourage customers and non-customers to register so that they can stay informed for Harpenden Building Society news. This includes information on new products, up to date rates and how to apply. In the meantime if i can be of any further assistance to you then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal contact. The staff at the Leighton Buzzard office are warm and friendly. Having an office/branch is key to our decision to place our funds with Harpenden. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Helpful and friendly service in the Leighton Buzzard branch. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. I'll make sure this is passed to Isabel and the Leighton Buzzard team. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
On the high street, easy to use and friendly staff. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

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