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Harpenden Building Society: Savings reviews

4.42
Based on 335 reviews, last reviewed 20th Dec 2024
71% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024
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SLIPPER

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H

About this product

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Harpenden Building Society Savings reviews (335)

Harpenden Building Society Branch Review

5
All good, no real improvement required. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, always very helpful. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that the account is a passbook. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, they offer passbooks and I like the quickness of completeness of accounts being set up. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff were so helpful and friendly. Also, the place is spotless. Reviewed on: 28th September 2023
Reply from Harpenden Building Society The team all take immense pride in their respective branches, and this is something we are all very proud of and it's lovely that this has been acknowledged, so thank you. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are always so helpful and they still have a presence on the high street. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Consistently excellent service which is always efficient. Many thanks for your help. Reviewed on: 28th September 2023
Reply from Harpenden Building Society Wow! We're delighted that you are pleased with our service. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are sorry to be leaving Harpenden Building Society, unfortunately we need a better rate of interest to help pay for care costs. Reviewed on: 28th September 2023
Reply from Harpenden Building Society We're sorry to hear that you are leaving us too! We regularly review our products to ensure they all represent fair value and launching new products. To keep up to date, may I suggest you register on our website to sign up to our emails and magazines? this way you can be kept up to dare on any new products or rate changes. We hope one day you will decide to open an account with us again. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Understanding of my needs and requests. I could have looked at better online options with Harpenden Building Society. Reviewed on: 28th September 2023
Reply from Harpenden Building Society Thank you for your feedback. I'd be keen to discuss your comments further so perhaps you could send me an email to [email protected] Thanks in advance, Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and efficient staff. Reviewed on: 28th September 2023
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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