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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.18
Based on 444 reviews, last reviewed 6th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026
SG's avatar
SG

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

Harpenden Building Society Branch Review

5
Friendly and efficient staff. It feels like a family service that is lacking in so many other financial institutions. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback- this is really great to read. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Courteous, efficient, helpful service. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 7th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff with good opening hours. Cannot think of any improvements that are needed. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Everything is hunky-dory. Interest on savings needs to improve though. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback and I'm delighted to understand that everything is hunky-dory (one of my go-to expressions too!). I did want to address your point with regards to interest rates. We have and are continuing to make significant changes across the savings range, and as a result 99% of our savers are getting a higher than average rate. Please sign up to our newsletter via our website where we can keep you up-to-date on new products and information on how to apply. In the meantime, if you have any further queries then please do not hesitate to contact me at [email protected] Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Lovely, helpful staff. Convenient with good opening hours. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Staff are very friendly and helpful. A local financial services provider. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very happy with products and service in branch. Reviewed on: 19th January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly staff, knowledgeable. Efficient service all round. Local. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Regular advice of rise in rates. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We will always update the website, and information in our branches when we raise interest rates, however in addition to this, we recommend you sign up to our newsletter (via our website) so you can keep up to date with new product releases and changes in rates. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that you have a branch on the high street in Radlett and I can go in and see someone face-to-face. The account is run by elderly people who cannot all use the internet. This ensures the security of the account. Good customer service with a friendly face is very important. Please do not close the Radlett branch. Reviewed on: 19th January 2024
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Verified Member
Reply from Harpenden Building Society This is great to read, and i'll make sure this is passed to the Radlett branch team. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

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