Alan O's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Alan O

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Harpenden Building Society, Savings:

View on product page

Upon discovering your online ISA

Upon discovering your webpage https://www.harpendenbs.co.uk/savings/personal-savings-accounts/online-isa/ I decided to open your online ISA account issue 1. Clicked to apply which took me to another page, selected 'new customer', this took me to another product selection page (https://online.harpendenbs.co.uk/Registration?type=personal&?ReturnUrl=%2f), which to my dismay did not list the online ISA account issue 1, anywhere! Reviewed on: 24th January 2024

Reply from Harpenden Building Society Hi Alan, Thanks for your review and i'm sorry to understand that you are disappointed with the application journey. We made the decision yesterday evening to withdraw the Online ISA (Issue 1) as a result of high demand and to maintain our service levels. The withdrawal from the website and our online banking platform can take a few minutes as these are hosted by different providers. We are hoping to launch a new issue Online ISA very soon, and if you would like further details on this please either contact me directly or sign up for our newsletter on our website. If i can be of any further assistance to you in this matter then please do not hesitate to contact me at [email protected] Kind regards, Jon Sweeting Response date: 25th January 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.