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Harpenden Building Society: Savings reviews

4.24
Based on 441 reviews, last reviewed 22nd Apr 2026
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great online service Account opening as a new customer was very quick and straightforward. Great savings interest on accounts compared to most Banks or building Societies... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG

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Harpenden Building Society Savings reviews (441)

Customer service

5
In every interaction I have had with them, the staff at the Leighton Buzzard branch of Harpenden Building Society have been extremely professional, helpful and friendly. They have answered my queries and dealt with any enquiries very promptly and efficiently. Reviewed on: 3rd August 2024
Reply from Harpenden Building Society This is great to read and thank you for your review. I will make sure that this is passed to Isabel and the team at Leighton Buzzard. Thanks once again, Jon Sweeting Commercial Manager Response date: 5th August 2024
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Harpenden Building Society

In branch service review

5
The service of all the staff is great. Polite, friendly, honest and helpful. 10/10. Reviewed on: 31st July 2024
Reply from Harpenden Building Society This is great to read and I'll make sure that this is shared with the team. Thanks for your review. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Local, friendly and knowledgeable staff. Reviewed on: 31st July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Very helpful, friendly staff. Convenient opening times. Reviewed on: 31st July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Relaxed atmosphere, professional service, timely manner. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Very efficient and helpful and friendly, yet professional too. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
The staff are very helpful and informative, they keep me up-to-date with any new accounts that they have on offer. The staff are always very polite and friendly. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
People always very helpful and friendly and happy. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
It gives you a personal, reliable service. It will inform us when a fixed term is due to end. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Friendly, knowledgeable staff, great service. Reviewed on: 30th July 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

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