Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.18 (444 reviews)

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4.18

Based on 444 reviews, last reviewed 6th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026

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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

Very thorough.

Very thorough. Good levels of security used. A little daunting at first but if time is taken to read through all information, it's quite straightforward. Reviewed on: 11th August 2024

Reply from Harpenden Building Society Hi Angelica, Thank you for your feedback. It's always a delicate balance to ensure proportionate security, and an user friendly experience, and i'm glad on this occasion that we have met your expectations. We really appreciate your review. Kind regards, Jon Sweeting Commercial Manager Response date: 12th August 2024

In branch service review

Straightforward to use. Quick response and paperwork sent promptly. Reviewed on: 10th August 2024

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th September 2024

I'm not great with online account opening so phoned...

I'm not great with online account opening so phoned 3 times to get advice, each time speaking to someone different. All extremely helpful to me. Lovely to actually speak to a human being who was happy to help! 10 out of 10, give those ladies a pay rise! Reviewed on: 7th August 2024

Reply from Harpenden Building Society Hi LJB, Thanks for your feedback and i'm sure the ladies who spoke to you will be delighted with your review... especially your thoughts regarding a pay rise! If we can be of any further assistance to you then please do not hesitate to contact us. Yours sincerely, Jon Sweeting Commercial Manager Response date: 8th August 2024

Customer service

In every interaction I have had with them, the staff at the Leighton Buzzard branch of Harpenden Building Society have been extremely professional, helpful and friendly. They have answered my queries and dealt with any enquiries very promptly and efficiently. Reviewed on: 3rd August 2024

Reply from Harpenden Building Society This is great to read and thank you for your review. I will make sure that this is passed to Isabel and the team at Leighton Buzzard. Thanks once again, Jon Sweeting Commercial Manager Response date: 5th August 2024

In branch service review

The service of all the staff is great. Polite, friendly, honest and helpful. 10/10. Reviewed on: 31st July 2024

Reply from Harpenden Building Society This is great to read and I'll make sure that this is shared with the team. Thanks for your review. Jon Sweeting Commercial Manager Response date: 2nd August 2024