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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.27
Based on 430 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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8%
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4%
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1%
See only 1 star reviews
4%

Latest highest rating:

5

Helpful staff made for a pleasant experience. The account I wanted, which had one of the best interest rates I could find, was easily set up when I called into Harpenden branch. Tabitha was most h... Read more Reviewed on: 11th February 2026
John G's avatar
John G

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025
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Valerie B
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About this product

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Harpenden Building Society Savings reviews (430)

In branch service review

5
Staff at the Leighton Buzzard branch are always so kind and caring to all our family members and should be rewarded for this. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I'll will pass your comments onto Isabel and the Team at Leighton. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Always helpful, either in-branch or on the phone. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Stuck in the dark ages, I’m surprised they don’t sti...

1
Stuck in the dark ages, I’m surprised they don’t still use the ROYAL MAIL, ..everything from day one was an issue, and even now trying to close The account, is not simple., Reviewed on: 21st June 2024
robert's avatar
robert
Reply from Harpenden Building Society Hi Robert, I'm sorry to understand that you have been experiencing issues both opening and now closing your accounts. If you would like to contact me directly at [email protected] i'd be happy to address your concerns and help where I can. Kind regards, Jon Sweeting Commercial Manager Response date: 24th June 2024
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Harpenden Building Society

In branch service review

5
A good range of accounts to suit every need. Friendly and helpful staff too. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Very helpful and courteous personal service in both the Harpenden and Tring branches. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I will share with the Harpenden and Tring branch teams. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
It is handy for getting money out, saves going into Aylesbury. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. It is appreciated. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Nothing needs improving, all good. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Staff always helpful and friendly. Reviewed on: 19th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
The speed and efficiency of the staff are always friendly and helpful. Good rates of interest. Reviewed on: 19th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Staff so friendly and well-informed. Reviewed on: 19th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

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