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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
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Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

In branch service review

5
Very helpful, friendly staff. Convenient opening times. Reviewed on: 31st July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Relaxed atmosphere, professional service, timely manner. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Very efficient and helpful and friendly, yet professional too. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
The staff are very helpful and informative, they keep me up-to-date with any new accounts that they have on offer. The staff are always very polite and friendly. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
People always very helpful and friendly and happy. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
It gives you a personal, reliable service. It will inform us when a fixed term is due to end. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Friendly, knowledgeable staff, great service. Reviewed on: 30th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Local office. Deal with a person who listens and is informative. Better rates on savings in branch needed. Reviewed on: 27th July 2024
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Verified Member
Reply from Harpenden Building Society Thanks you for your feedback, and I'm sorry to understand you are unhappy with the pricing of our products- specifically branch based accounts. The majority of our products are E-enabled. This means that a customer can both apply and manage their accounts through our online system or use our branch network. As such, there is no price differentiation on these products. We do however have some Online Only products, and these are priced to represent the limited access and distribution of this product and for customers who are happy to apply and manage their accounts through our online platform only. We have and are continuing to make significant changes across the savings range, and as a result the majority of our savers are getting a higher than average savings rate. I appreciate your feedback, and if you wish to discuss further my email address is [email protected] Kind regards, Jon Sweeting Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Very friendly service. More fixed rate products needed. Reviewed on: 27th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. We have some exciting Fixed Rate products planned so please sign up for our mutual magazine and newsletters so we can keep you up to date. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Staff in Tring are all brilliant and efficient. Issued tax certificates today. Reviewed on: 25th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

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