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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.67 (336 reviews)

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4.42

Based on 336 reviews, last reviewed 20th Dec 2024

82% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (336)

Harpenden Building Society Branch Review

Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

Harpenden Building Society Branch Review

Friendly and helpful staff in local branch are Harpenden's main asset. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is great to read, thank you for your review. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Mutuality. People in branch, they are humans, and they are overall friendly and local. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Nothing to improve. Lovely staff, always friendly and very helpful. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is lovely to read- we can always find improvements, even if it's to make our members and branch staff's lives as easy as possible! We really appreciate your review, Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Very efficient and welcoming staff. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

I was quick and politely served at the Leighton Buzzard branch. Reviewed on: 29th November 2023

Reply from Harpenden Building Society This is great to read. I will pass this to Isabel and our Leighton team. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Small, friendly branch, nice helpful staff. Please continue using passbooks. Thanks. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Branch staff are wonderful. Online service is appalling. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your feedback. I certainly agree with you regarding our Branch staff. We are very aware of some of the more 'challenging' aspects of our online system and we are working hard to improve these. Once again, we appreciate your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

Convenient and, as far as I have found, efficient and friendly. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023

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Harpenden Building Society: Savings reviews

82% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (336)

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Review Harpenden Building Society: Savings now

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