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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

In branch service review

5
Friendly service with a smile. The way building societies and banks used to be in the past. Customer service is excellent. Reviewed on: 23rd July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Great, fast customer service

5
Very helpful over the phone when trying to large sum of money at short notice. Reviewed on: 23rd July 2024
Rob's avatar
Rob
Reply from Harpenden Building Society Hi Rob, Thank you for your review. This is great to read and i'm glad we were able to help. Kind regards, Jon Sweeting Response date: 24th July 2024
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Harpenden Building Society

In branch service review

5
Local, small and friendly, very helpful staff. Reviewed on: 17th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Friendly service, explained everything. Great bank! Absolutely nothing to complain about with the staff, however I wish the opening times/days were better. Reviewed on: 17th July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hours to ensure that the needs of our customers are met against the commercial viability of opening the branches and head office for longer. If you would like to email me at [email protected] with further details on your requirements we will certainly consider this. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Local, high street branch. Good opening hours. Friendly staff. Reviewed on: 11th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
I like that there is a branch in Leighton Buzzard. Reviewed on: 8th July 2024
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
There's an office to visit, friendly service and no bail in terms. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
It is a mutual society, it has a local branch where you get a welcome from the knowledgeable staff. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Staff at the Leighton Buzzard branch are always so kind and caring to all our family members and should be rewarded for this. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I'll will pass your comments onto Isabel and the Team at Leighton. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Always helpful, either in-branch or on the phone. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

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