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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.25 (442 reviews)

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4.25

Based on 442 reviews, last reviewed 15th May 2026

13% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Great Service Products always clear. Customer Service always helpful and understandable. Reviewed on: 15th May 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (442)

In branch service review

There's an office to visit, friendly service and no bail in terms. Reviewed on: 6th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

It is a mutual society, it has a local branch where you get a welcome from the knowledgeable staff. Reviewed on: 1st July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

Staff at the Leighton Buzzard branch are always so kind and caring to all our family members and should be rewarded for this. Reviewed on: 1st July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I'll will pass your comments onto Isabel and the Team at Leighton. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

Always helpful, either in-branch or on the phone. Reviewed on: 1st July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

Stuck in the dark ages, I’m surprised they don’t sti...

Stuck in the dark ages, I’m surprised they don’t still use the ROYAL MAIL, ..everything from day one was an issue, and even now trying to close The account, is not simple., Reviewed on: 21st June 2024

Reply from Harpenden Building Society Hi Robert, I'm sorry to understand that you have been experiencing issues both opening and now closing your accounts. If you would like to contact me directly at [email protected] i'd be happy to address your concerns and help where I can. Kind regards, Jon Sweeting Commercial Manager Response date: 24th June 2024

In branch service review

A good range of accounts to suit every need. Friendly and helpful staff too. Reviewed on: 20th June 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

Very helpful and courteous personal service in both the Harpenden and Tring branches. Reviewed on: 20th June 2024

Reply from Harpenden Building Society Thank you for your feedback. I will share with the Harpenden and Tring branch teams. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

It is handy for getting money out, saves going into Aylesbury. Reviewed on: 20th June 2024

Reply from Harpenden Building Society Thank you for your feedback. It is appreciated. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

Nothing needs improving, all good. Reviewed on: 20th June 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial manager Response date: 4th July 2024

In branch service review

Staff always helpful and friendly. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

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Harpenden Building Society: Savings reviews

13% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (442)

In branch service review

In branch service review

In branch service review

In branch service review

Stuck in the dark ages, I’m surprised they don’t sti...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Harpenden Building Society: Savings now

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