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Harpenden Building Society: Savings reviews

4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

Stuck in the dark ages, I’m surprised they don’t sti...

1
Stuck in the dark ages, I’m surprised they don’t still use the ROYAL MAIL, ..everything from day one was an issue, and even now trying to close The account, is not simple., Reviewed on: 21st June 2024
Reply from Harpenden Building Society Hi Robert, I'm sorry to understand that you have been experiencing issues both opening and now closing your accounts. If you would like to contact me directly at [email protected] i'd be happy to address your concerns and help where I can. Kind regards, Jon Sweeting Commercial Manager Response date: 24th June 2024
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Harpenden Building Society

In branch service review

5
A good range of accounts to suit every need. Friendly and helpful staff too. Reviewed on: 20th June 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Very helpful and courteous personal service in both the Harpenden and Tring branches. Reviewed on: 20th June 2024
Reply from Harpenden Building Society Thank you for your feedback. I will share with the Harpenden and Tring branch teams. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
It is handy for getting money out, saves going into Aylesbury. Reviewed on: 20th June 2024
Reply from Harpenden Building Society Thank you for your feedback. It is appreciated. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Nothing needs improving, all good. Reviewed on: 20th June 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Staff always helpful and friendly. Reviewed on: 19th June 2024
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
The speed and efficiency of the staff are always friendly and helpful. Good rates of interest. Reviewed on: 19th June 2024
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Staff so friendly and well-informed. Reviewed on: 19th June 2024
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
The staff are always friendly and very helpful. Reviewed on: 19th June 2024
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
All detail fully explained with time and patience taken. Follow-up phone call to check details were in order. Excellent customer service from Bev, thanks. Reviewed on: 19th June 2024
Reply from Harpenden Building Society This is great to read- thank you for your feedback. I will make sure that this is passed to Bev and her Line Manager. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

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