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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.42
Based on 335 reviews, last reviewed 20th Dec 2024
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024
SLIPPER's avatar
SLIPPER

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
Simon H's avatar
Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (335)

Review of the Harpenden Building Society, Savings:

Excellent and helpful customer-facing staff.

4
Excellent and helpful customer-facing staff. I was led through registering online with great patience and not hurried through the process. Very much appreciated! Thank you to the 2 ladies who dealt with me, Catherine and ? Reviewed on: 31st October 2024
May T's avatar
May T
Reply from Harpenden Building Society Thank you for your feedback, and I'm delighted to read that my colleagues were able to to help. I will pass your feedback onto Catherine and her Line Manager. Jon Sweeting Commercial Manager Response date: 1st November 2024
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Harpenden Building Society

In branch service review

5
Local, high street branch. Good opening hours. Friendly staff. Reviewed on: 11th July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
I like that there is a branch in Leighton Buzzard. Reviewed on: 8th July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
There's an office to visit, friendly service and no bail in terms. Reviewed on: 6th July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
It is a mutual society, it has a local branch where you get a welcome from the knowledgeable staff. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Staff at the Leighton Buzzard branch are always so kind and caring to all our family members and should be rewarded for this. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. I'll will pass your comments onto Isabel and the Team at Leighton. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

In branch service review

5
Always helpful, either in-branch or on the phone. Reviewed on: 1st July 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Stuck in the dark ages, I’m surprised they don’t sti...

1
Stuck in the dark ages, I’m surprised they don’t still use the ROYAL MAIL, ..everything from day one was an issue, and even now trying to close The account, is not simple., Reviewed on: 21st June 2024
robert's avatar
robert
Reply from Harpenden Building Society Hi Robert, I'm sorry to understand that you have been experiencing issues both opening and now closing your accounts. If you would like to contact me directly at [email protected] i'd be happy to address your concerns and help where I can. Kind regards, Jon Sweeting Commercial Manager Response date: 24th June 2024
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Harpenden Building Society

In branch service review

5
A good range of accounts to suit every need. Friendly and helpful staff too. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
Very helpful and courteous personal service in both the Harpenden and Tring branches. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I will share with the Harpenden and Tring branch teams. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

In branch service review

5
It is handy for getting money out, saves going into Aylesbury. Reviewed on: 20th June 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. It is appreciated. Jon Sweeting Commercial Manager Response date: 4th July 2024
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Harpenden Building Society

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