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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.18 (444 reviews)

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4.18

Based on 444 reviews, last reviewed 6th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026

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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

In branch service review

Open Saturday mornings. Charities not local. Reviewed on: 31st July 2025

In branch service review

I like the fact there is still a branch in Leighton Buzzard which I find very handy and able to speak to someone face-to-face is a big plus for me. They are a really helpful team. Thanks for staying open. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read and hank you for your feedback. I will make sure that this your comments are passed to the Team at Leighton Buzzard branch. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Very efficient in dealing with the recent notification of my late father's death. The information arrived promptly allowing me to start with the process of probate. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback and I'm glad we were able to help at such a difficult time. Response date: 26th August 2025

In branch service review

Friendly and helpful staff initially seen face-to-face in our local branch office. Having a local branch is great. Small building society means a very good service. Helpful staff on phone during online account application. They offer a trust account too. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback, it's really appreciated. I will pass your comments to the branch and member services team. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Friendly and helpful staff at Tring branch. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read. I will pass this to the team at Tring branch. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

I chose Harpenden Building Society because investment and withdrawal can be made by post and telephone. When telephoning the receptionists are most knowledgeable and eager to help. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback, it is appreciated. You've awarded us a one star review, however the message and tone of your comments suggest you are pleased with the service. If we can be of any further assistance, or of you would like to discuss your review further then please email me at [email protected]. Kind regards, Jon Sweeting Commercial Manager Response date: 14th August 2025

In branch service review

The building society staff are friendly and helpful. But I prefer a bank. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thanks for your feedback. Jon Sweeting Commercial Manager Response date: 29th September 2025

In branch service review

Great staff at Leighton Buzzard. Reviewed on: 18th July 2025

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025

In branch service review

The staff are friendly, helpful and knowledgeable. Reasonably competitive rates. Easy to execute transactions. Reviewed on: 18th July 2025

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025

In branch service review

Bev is always so helpful, listens to our needs, explaining things so clearly, great guidance. Just wish you were open Saturdays!!. Reviewed on: 17th July 2025

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025

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Harpenden Building Society: Savings reviews

75% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (444)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Harpenden Building Society product?

Want to see more from Harpenden Building Society?

Mortgages

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