Write a review

Newsletter

Go to business site

Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.12 (448 reviews)

View other Harpenden Building Society products

4.12

Based on 448 reviews, last reviewed 22nd Sep 2026

60% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026

Visit provider site Read all reviews Write a review

About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

Review Harpenden Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Harpenden Building Society Savings reviews (448)

In branch service review

Local, independent. Longer branch opening hours needed. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hours to ensure they are optimal for members and are proportionate with commercial considerations. If you would like to contact me with suggestions on how this can be improved then I would be delighted to hear from you. My email address is [email protected]. Thanks once again for your feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Friendly professional service, always kind to my disabled mum. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read. We are delighted that you and your mum are pleased with the service you have received. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Very good service - friendly and knowledgeable. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Friendly service, competent staff and nice to actually go into a branch not a machine - personal people with a smile. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Open Saturday mornings. Charities not local. Reviewed on: 31st July 2025

In branch service review

I like the fact there is still a branch in Leighton Buzzard which I find very handy and able to speak to someone face-to-face is a big plus for me. They are a really helpful team. Thanks for staying open. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read and hank you for your feedback. I will make sure that this your comments are passed to the Team at Leighton Buzzard branch. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Very efficient in dealing with the recent notification of my late father's death. The information arrived promptly allowing me to start with the process of probate. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback and I'm glad we were able to help at such a difficult time. Response date: 26th August 2025

In branch service review

Friendly and helpful staff initially seen face-to-face in our local branch office. Having a local branch is great. Small building society means a very good service. Helpful staff on phone during online account application. They offer a trust account too. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback, it's really appreciated. I will pass your comments to the branch and member services team. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

Friendly and helpful staff at Tring branch. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read. I will pass this to the team at Tring branch. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

I chose Harpenden Building Society because investment and withdrawal can be made by post and telephone. When telephoning the receptionists are most knowledgeable and eager to help. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback, it is appreciated. You've awarded us a one star review, however the message and tone of your comments suggest you are pleased with the service. If we can be of any further assistance, or of you would like to discuss your review further then please email me at [email protected]. Kind regards, Jon Sweeting Commercial Manager Response date: 14th August 2025

Do you have a different Harpenden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from No1 CopperPot Credit Union 4.17 from 5 reviews
Savings
from Buckinghamshire Building Society 4.55 from 660 reviews
Instant Access Savings
from Tesco Bank 4.05 from 5 reviews

Want to see more from Harpenden Building Society?

Mortgages
from Harpenden Building Society 3.37 from 18 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Harpenden Building Society: Savings reviews

60% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Harpenden Building Society: Savings now

Harpenden Building Society Savings reviews (448)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Harpenden Building Society product?

Want to see more from Harpenden Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024