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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.18
Based on 444 reviews, last reviewed 6th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Opening a Trust Account It was much easier than I anticipated to open the Trust account and then register to manage this online. The application and accompanying documents we... Read more Reviewed on: 6th August 2026
SG's avatar
SG

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
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HCG
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (444)

In branch service review

5
The friendly staff and the fact that we can still see people face-to-face rather than everything being online is great. Reviewed on: 7th July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
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Harpenden Building Society

In branch service review

5
Local office , Good hours, Such friendly, helpful team here. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
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Harpenden Building Society

In branch service review

5
Personal and friendly service is a joy. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
I haven't got online banking and it was great to have staff to help me. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The face to face customer service I received in your Radlett branch today has been first class. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The staff were all very helpful. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
I appreciate that there is a physical office which is fairly local, that I can go to and speak with a person Tring branch staff are welcoming, friendly, very helpful, informative and efficient. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

3
Staff in branch are really helpful. Good to deal with humans, too many online only accounts. No choice and I am sick of good building societies neglecting their loyal customers. Reviewed on: 27th June 2025
Reply from Harpenden Building Society Thank you for taking the time to share your thoughts with us. I'm delighted to hear that our branch team has been helpful and that you value the opportunity to deal with people in person. I understand your concerns about the growing number of online-only accounts and the importance of offering choice to our loyal customers. Your feedback is invaluable in helping us strike the right balance between convenience and personal service, and we will ensure your comments are shared with our product team. Please don’t hesitate to reach out if you have any further suggestions or if we can assist you in any way. Kind regards, Jon Sweeting Commercial Manager Response date: 18th December 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Excellent, friendly staff, Great customer service. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Easy to talk to staff on telephone and very helpful. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Response date: 29th September 2025
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Harpenden Building Society

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