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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.67 (336 reviews)

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4.42

Based on 336 reviews, last reviewed 20th Dec 2024

83% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Courteous and efficient. Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (336)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

There was a very pleasant lady at the front desk (WC). Reviewed on: 3rd August 2023

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023

In branch service review

Very helpful and courteous personal service in both the Harpenden and Tring branches. Reviewed on: 20th June 2024

Reply from Harpenden Building Society Thank you for your feedback. I will share with the Harpenden and Tring branch teams. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

It is handy for getting money out, saves going into Aylesbury. Reviewed on: 20th June 2024

Reply from Harpenden Building Society Thank you for your feedback. It is appreciated. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

Nothing needs improving, all good. Reviewed on: 20th June 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial manager Response date: 4th July 2024

In branch service review

Staff always helpful and friendly. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

The speed and efficiency of the staff are always friendly and helpful. Good rates of interest. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

Staff so friendly and well-informed. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

The staff are always friendly and very helpful. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

All detail fully explained with time and patience taken. Follow-up phone call to check details were in order. Excellent customer service from Bev, thanks. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. I will make sure that this is passed to Bev and her Line Manager. Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

I like that there is a local branch in Tring with helpful staff. An app similar to the Nationwide Building Society that is easy to use would be good. Reviewed on: 19th June 2024

Reply from Harpenden Building Society Thank you for your feedback, and i agree with your sentiments regarding an App. I know it's easy to promise 'Jam tomorrow' but this is on our road map for future development. If you would like to sign up for our newsletter on our website www.harpendenbs.co.uk we can keep you up to date with our developments, Jon Sweeting Commercial Manager Response date: 4th July 2024

In branch service review

Local to us - wanted building society, not a bank. I like being able to deal with friendly people face-to-face. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

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Harpenden Building Society: Savings reviews

83% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Harpenden Building Society Savings reviews (336)

Harpenden Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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