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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.12
Based on 448 reviews, last reviewed 22nd Sep 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Very pleased with the service at Harpenden Building... Very pleased with the service at Harpenden Building Society in Leighton Buzzard over many years. Thank you. Reviewed on: 22nd September 2026
Anthony W's avatar
Anthony W

Latest lowest rating:

1

trying to resolve query re transfer. trying to resolve query re transfer. NO facility to contact via email or chat apparently only phone and wait or branch visit. Reviewed on: 5th September 2026
Anthony 's avatar
Anthony
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About this product

Harpenden Building Society offer savings accounts designed to suit different ways of saving.

The amount you’ll need to open a Harpenden Building Society savings account varies depending on which one you choose but is usually between £100 and £1000. Accounts can mostly be opened online, but some are branch or via post only.

Harpenden Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Harpenden Building Society before, you can also leave a review and share your experience.

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Harpenden Building Society Savings reviews (448)

In branch service review

5
It's very friendly and all the staff are so polite and helpful. You feel like you're part of a family (Bev). Reviewed on: 31st May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Friendliness of the staff. Knowledge of the staff. This makes things more comfortable and easy and confident they know what they are doing. Big tick. Reviewed on: 31st May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Local Branch. Friendly Staff. Helpful Staff. Wonderful Staff. Reviewed on: 31st May 2025
Reply from Harpenden Building Society Thank you for your feedback, I agree- they are brilliant. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Its local and low-tech: I don't use a computer or a smartphone and I prefer using cash day to day. The staff have become friends and are always so helpful. It makes me feel safe. Reviewed on: 31st May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Really friendly and helpful staff at Leighton Buzzard branch. Always have been - great staff, go out of their way to help. Reviewed on: 31st May 2025
Reply from Harpenden Building Society Thank you for your feedback, i will pass this on to the team at Leighton Buzzard. Kind regards, Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

EXCELLENT ONLINE SUPPORT

5
I spoke with Jane in Digital support who was extremely helpful and supportive in the way she listened & offered advice. Reviewed on: 29th May 2025
NCM's avatar
NCM
Reply from Harpenden Building Society Thank you for your feedback- this is great to read and I will pass this to Jane and her Line Manager. We are delighted that you're please with our service. With kind regards, Jon Sweeting Commercial Manager Response date: 30th May 2025
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Harpenden Building Society

In branch service review

5
Good staff, with good attitude. Good products. Like to see you back in Wendover. Reviewed on: 27th May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Everyone is very helpful, and has time for discussing your needs. Reviewed on: 23rd May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
Friendly staff and very helpful. Reviewed on: 20th May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

In branch service review

5
An office where one can get face-to-face service as opposed to online. Nothing to improve. Reviewed on: 20th May 2025
Reply from Harpenden Building Society Thank you for your feedback, this is really great to read. Jon Sweeting Commercial Manager Response date: 13th June 2025
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Harpenden Building Society

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