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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (643 reviews)

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3.04

Based on 643 reviews, last reviewed 26th Feb 2025

92% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Easy to set up, renewal price the same as "new busin... Easy to set up, renewal price the same as "new business" price, all in all very good firm to deal with Reviewed on: 26th February 2025

Latest lowest rating:

1

DO NOT USE HASTINGS PLEASE Terrible - my car gets stolen and they refuse the claim for a key discrepancy issue and THEN LOSE THAT key! Car has been found by the police and Hasti... Read more Reviewed on: 29th January 2025

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (643)

Review of the Hastings Direct, Car Insurance:

Cheapest quote

Gave the cheapest quote. Hassle-free application process. However, a bit too complicated when trying to change something midway through the year. Reviewed on: 22nd November 2017

Competitive quote, good app

Competitive quote, easy to select options and all the information I need is stored in the app. Reviewed on: 23rd August 2024

It was really easy to sign up for car insurance, i d...

It was really easy to sign up for car insurance, i did this as we were driving away from the car showroom (with temp insurance from the car company) and we were done by the time we got home, it roughly took about 20 minutes from start to finish, there's even an app so you don't have to spend ages on the phone. Reviewed on: 23rd August 2024

I haven't claimed but they offered me a good renewal...

I haven't claimed but they offered me a good renewal last year Reviewed on: 23rd August 2024

Excellent service

No long telephone waiting queues. Quick turn around on queries and easily understood cover. Outstanding service Reviewed on: 23rd August 2024

Best value for money

I spent a lot of time looking for car insurance and Hastings had the best value fôr money. Reviewed on: 23rd August 2024

Hastings direct online - competitive but lose the fees!

With recent rises in insurance Hastings have been competitively priced vs others. However their admin fees are a bit 20th century. For a company that manages most things on the app having to pay hefty fees for minor changes is a bit of a kicker. The policy is well priced so it’s disappointing they have to diminish that over the course of the policy with punitive fees. Reviewed on: 23rd August 2024

Simple on-line application.

Simple on-line application. Good price. Untested as no issues have arisen yet. Reviewed on: 23rd August 2024

Car insurance

Insurance could be cheaper.. Booking by the Internet was pretty easy Reviewed on: 23rd August 2024

Cheap inaurance, no issues yet.

Cheapest insurance I could find that met me needs. I did have to have a black box but my premiums came down significantly in year 2, so I couldn’t find anywhere cheaper to switch. Reviewed on: 23rd August 2024

Helpful company

My insurance was quite high but after I spoke to them reduced it dramatically after my renewal. Customer service is easy to talk to, the wait time is not that bad either. Easy to view my account and policy. And make a payment online Reviewed on: 23rd August 2024

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