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Hinckley & Rugby Building Society: Savings reviews

4.82
Based on 1,337 reviews, last reviewed 28th Feb 2025
8% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Visit to Lutterworth Branch We popped into the Lutterworth branch to inquire about opening some sort of account. We came out with an account chosen and opened. Natalie talk us t... Read more Reviewed on: 28th February 2025
Dorothy Ann Crowe's avatar
Dorothy Ann Crowe

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024
Amila S's avatar
Amila S

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1337)

Review of the Hinckley & Rugby Building Society, Savings:

Rita was very helpful, very clear and took me throug...

5
Rita was very helpful, very clear and took me through a number of options re opening a new savings account. She was very polite and smiley, as were her colleagues present also. So all in all, very glad I chose H&R and the South Wigston branch, to put my money away, so many thanks! Nigel. Reviewed on: 10th February 2025
Reply from Hinckley & Rugby Building Society Hi Nigel, Thanks for taking the time to tell us about your experience with Rita and the team at our branch in South Wigston. Its great to hear everyone was welcoming and that you managed to find a suitable home for your savings. We’re very happy you chose to save with the Society and if we can be of any further assistance please don’t hesitate to contact us or pop in to any of our branches. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 17th February 2025
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Hinckley & Rugby Building Society

Staff very helpful and patient

5
Everything was explained and all information easy to understand No problems at all efficient. Reviewed on: 17th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th April 2023
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Hinckley & Rugby Building Society

Great service as usual.

5
I was able to register a Power of Attorney and then open an account on behalf of the donor in a straightforward manner and with friendly and helpful attention. Reviewed on: 15th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th April 2023
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Hinckley & Rugby Building Society

Excellent service

5
Today I wanted to open an account, the staff were efficient and polite and greeted me politely x Reviewed on: 14th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th April 2023
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Hinckley & Rugby Building Society

Five star service

5
Fantastic service from Diane and staff at Nuneaton branch. Reviewed on: 14th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Good Customer Care

5
I was surprised how quick and efficient the whole experience of opening an account would be. Excellent Service, thank you. Reviewed on: 13th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Great service

5
Applied by post and got a phone call from the H&R BS the next day to confirm its receipt and chat about the next steps (e.g. posting out a passbook). The online set up was quick and the online site is very fast and easy to use. Reviewed on: 13th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Best savings account.

5
I request form to open saving account promptly I received by post ,and arranged to the branch and Mandy was very helpful from opening to complete form .Just like to say Thanks. Reviewed on: 8th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Great customer service

5
Agent went out of her way to help with application delayed in post and kept me informed at all times Reviewed on: 7th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Great customer service

5
The H&R website was very helpful and saving rates very competitive. Follow-up from staff on the phone very friendly and helpful. My only negative comment - I tried to arrange for an application form to be sent by completing the on-line form but it didn’t work for me and I had to ring instead. Reviewed on: 7th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Very efficient service

5
Lovely lady who helped me open a new regular savings account in minutes. Excellent customer service Reviewed on: 6th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

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