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Hinckley & Rugby Building Society: Savings reviews

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4.81

Based on 1,322 reviews, last reviewed 9th Jan 2025

38% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

Good Customer Care

5

I was surprised how quick and efficient the whole experience of opening an account would be. Excellent Service, thank you. Reviewed on: 13th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023

Great service

5

Applied by post and got a phone call from the H&R BS the next day to confirm its receipt and chat about the next steps (e.g. posting out a passbook). The online set up was quick and the online site is very fast and easy to use. Reviewed on: 13th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023

Best savings account.

5

I request form to open saving account promptly I received by post ,and arranged to the branch and Mandy was very helpful from opening to complete form .Just like to say Thanks. Reviewed on: 8th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

Great customer service

5

Agent went out of her way to help with application delayed in post and kept me informed at all times Reviewed on: 7th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

Great customer service

5

The H&R website was very helpful and saving rates very competitive. Follow-up from staff on the phone very friendly and helpful. My only negative comment - I tried to arrange for an application form to be sent by completing the on-line form but it didn’t work for me and I had to ring instead. Reviewed on: 7th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

Very efficient service

5

Lovely lady who helped me open a new regular savings account in minutes. Excellent customer service Reviewed on: 6th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

EASY TO DEAL WITH

4

My first account with them and pretty straight forward to open, little else I can say. Reviewed on: 5th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

A very good customer experience

5

It took a little while to get the paperwork sent to me - I am not in your catchment area. I tried online but for some reason that did not work so ended up phoning for the documents. Once I sent off the completed documentation the account was opened very quickly and passbook etc received in the post soon afterwards. Everyone I have spoken to over the phone has been very helpful. Reviewed on: 5th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

Savings

5

I have had a really positive experience in opening my savings account with H&B this week. Reviewed on: 5th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023

Excellent service

5

I’m really pleased with the savings account I opened as it lets me save for a house with good interest. Reviewed on: 4th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

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