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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2110 reviews)

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4.84

Based on 2,110 reviews, last reviewed 22nd Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Rita looked after us very well and talked us through... Rita looked after us very well and talked us through every step Reviewed on: 22nd July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

The staff are friendly and are experts in their field

The staff are friendly and are experts in their field Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Excellent customer service - good product

We had excellent customer service and very good product. Reviewed on: 14th April 2026

Old fashioned process.

Old fashioned process. Lack of communication regarding progress. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning. Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt old fashioned and that communication around your application progress did not meet expectations. We understand how important clear and timely updates are, especially when managing your savings. Your comments are really valuable and will be taken on board as we continue to improve both our processes and communication. As you have not left contact details we are unable to give you a call, however if you would like to discuss this further please call us on 0800 434 6343. Response date: 15th April 2026

Hinckley & Rugby Building Society works for me

Hinckley & Rugby Building Society offer a unique blend between offering great value with savings rates which compete with lesser known online brands, while still offering the personal contact of a friendly, knowledgeable branch service. Reviewed on: 14th April 2026

Transfer of funds

Transfer of funds ver my easy and straightforward to do Reviewed on: 14th April 2026

Hassle free savings

Hassle free savings and good rate of return Reviewed on: 14th April 2026

Helpful and professional

Every time we go into the branch,the staff are efficient, friendly and professional.They are keen to serve their customers quickly so we are not in queues for a time. Reviewed on: 14th April 2026

Friendly and professional service and advice.

Friendly and professional service and advice. Reviewed on: 14th April 2026

Local branch staff are always helpful and friendly

Local branch staff are always helpful and friendly Reviewed on: 14th April 2026

Coalville Branch

Good interest rates and helpful knowledgeable staff who went out of their way to be accommodating. Reviewed on: 14th April 2026

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