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Review of the Hinckley & Rugby Building Society, Savings:

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Old fashioned process.

Old fashioned process. Lack of communication regarding progress. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning. Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt old fashioned and that communication around your application progress did not meet expectations. We understand how important clear and timely updates are, especially when managing your savings. Your comments are really valuable and will be taken on board as we continue to improve both our processes and communication. As you have not left contact details we are unable to give you a call, however if you would like to discuss this further please call us on 0800 434 6343. Response date: 15th April 2026

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