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Carol B

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Review of the Hinckley & Rugby Building Society, Savings:

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I can visit a branch or ring and speak to a real per...

I can visit a branch or ring and speak to a real person. And everyone is exceptionally helpful. Keep up the great work. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Customer Service, can go into the branch o...

Excellent Customer Service, can go into the branch or pick up the phone to talk to a person and not a robot. Love Hinckley & Rugby Building Society - keep up the good work :-) Reviewed on: 21st February 2025

Reply from Hinckley & Rugby Building Society Hello Carol and thank you for taking the time to pass on your thoughts about our services. It’s really encouraging to hear you appreciate the human and personal approach we take to customer service. We believe our valued members deserve time and attention direct from our staff, so remain committed to providing options to suit everyone. We look forward to welcoming you again in the future. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd March 2025

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