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Carol B

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Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Customer Service, can go into the branch o...

Excellent Customer Service, can go into the branch or pick up the phone to talk to a person and not a robot. Love Hinckley & Rugby Building Society - keep up the good work :-) Reviewed on: 21st February 2025

Reply from Hinckley & Rugby Building Society Hello Carol and thank you for taking the time to pass on your thoughts about our services. It’s really encouraging to hear you appreciate the human and personal approach we take to customer service. We believe our valued members deserve time and attention direct from our staff, so remain committed to providing options to suit everyone. We look forward to welcoming you again in the future. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd March 2025

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