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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2110 reviews)

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4.84

Based on 2,109 reviews, last reviewed 21st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

I was having problems logging into my Accounts. I was having problems logging into my Accounts.But a telephone call to Alice in your Customers Services.resolved the issue very quickly..Excellent Cus... Read more Reviewed on: 21st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

Friendly helpful staff , good products, always pleas...

Friendly helpful staff , good products, always pleasant and willing face to face and on the phone Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Staff were very helpful and efficient.

Staff were very helpful and efficient. The product is competitive also. Reviewed on: 14th April 2026

Lutterworth Branch

The branch in Lutterworth are always very helpful, and will go the extra mile for there customers. I hope the branch stays open for years to come. They told me about a near account I could ooen for saving for Christmas. Reviewed on: 14th April 2026

With H&R as a child and now in my sixties

I was with H&B as a child, I was then away for a period of time, returning ten or so years ago. I am now in my sixties and enjoying being back with this building society. They are always helpful and friendly and make suggestions to help me with my savings with them. Having a physical branch quite near me is excellent when so many financial organisations have closed theirs. Reviewed on: 14th April 2026

I highly recommend the Hinckley&Rugby Building Society

I have been saving with the H & R for several years and have always been impressed by the excellent communication, friendliness and knowledge of the members of staff that have dealt with me. There is an excellent range of accounts available and those I have opened come with competitive interest rates and have been arranged and set up very efficiently. The H & R is successfully run in the way that building societies were originally intended to function. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Hi John, Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Great interest rates and great customer service team...

Great interest rates and great customer service team when I needed them Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Nice and Handy.

A building society in the Town where I live is what I like, I don't visit very often but it's nice and handy when I do. Friendly staff what more could you want. Reviewed on: 14th April 2026

Great now that you have online banking!

Great now that you have online banking! Reviewed on: 14th April 2026

quick & easy to negotiate around and helpful staff o...

quick & easy to negotiate around and helpful staff on the phone Reviewed on: 14th April 2026

The staff are always professional and very knowlegible

The staff are always professional and very knowlegible Reviewed on: 14th April 2026

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