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Hinckley & Rugby Building Society: Savings reviews

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4.81

Based on 1,322 reviews, last reviewed 9th Jan 2025

38% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (1322)

Really impressed

5

Everyone is incredibly organised and efficient. Opening my little boys account was so easy and everything was explained clearly. The staff are friendly and professional, I would definitely recommend this building society. Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Great experience

5

Quick and friendly service, handled my query and account opening quickly and efficiently. Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Quick and pleasant service from the team

4

I was in and out of the agency in a quick and professional manner, everything dealt with along with a smile Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Very efficient

5

Easy to open account on line and received passbook in the post within a few days as promised Reviewed on: 1st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Freedom

5

Most regular savings tie you to a fixed amount, this is the first I've had with the freedom of £10 to £500. Excellent when money is tight. Reviewed on: 28th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Opening a savings account

5

Thanks to the team at Hinckley&Rugby for making it so easy to open my account Reviewed on: 27th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

30 Month Fixed Rate Bond

5

When my two year fixed rate bond expired I needed a new investment product and this is perfect. The customer service I have received, both by letter and by telephone, has been swift, friendly and efficient. Reviewed on: 26th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

Great Service

5

Very informative honest customer service. Reviewed on: 25th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th April 2023

Lowered interest rate when others are increasing!

1

The Hinckley and Rugby BS only launched this account paying 4.75% interest less than 3 months ago. Now I’m informed that the rate is being reduced to 4.25%. This is at a time when all other banks and Building societies are increasing their rates. My view is that this was a deliberate higher rate initially to attract new customers and they intended all along to reduce the rate shortly afterwards. Of course they will rely on the fact that 4.25% is still a good rate and customers can’t be bothered to close their accounts. Disgusting and unethical strategy. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide feedback, we would like to request that you contact our complaints team at [email protected] to discuss the concerns you have raised further Response date: 26th April 2023

All good

5

Helpful and informative attention from staff. Good follow up by e mail. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

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