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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
45% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

A quick and efficient service over a number of years of investing with company

5
I was in and out the branch in Coalville in a matter of minutes Reviewed on: 30th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 31st March 2021
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Hinckley & Rugby Building Society

Hinckley and Rugby Coalville

5
Excellent service, friendly and local. Reviewed on: 30th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 30th March 2021
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Hinckley & Rugby Building Society

Customer. - Hinckley&Rugby

5
Great Administration. +. Freephone appreciated. + Customer callback to confirm application being processed. Reviewed on: 29th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 30th March 2021
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Hinckley & Rugby Building Society

Opening Saving Account in Lockdown

5
Do things the old fashioned way going into branch you could not find a better place to do it even during lockdown didn't prevent me unlike others in the high street sent away and told it could not be done during lock down not surprising they got my 85k I wanted to invest and the rate was better than others locked in for short period of time which I was looking well done to your staff Reviewed on: 25th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th March 2021
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Hinckley & Rugby Building Society

Surprised

5
I have never banked with Hinckley and Rugby before. With other banks I have been with, I've had to go through a right rigmarole to open an account.. H and R made it just how it used to be, simple. Jo O'Connor who opened the account for me was very good, pleasant and can't recommend her or the bank high enough. Long may my initial opinions last. Reviewed on: 22nd March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

New account

5
The staff at The Hinckley and Rugby are always helpful and friendly. I opened a new savings account and this was done on the day and my savings book arrived very quickly. I would recommend them to anyone. Reviewed on: 22nd March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Reinvestment of two year fixed rate bond

5
Fabulous, friendly service in branch to help me when I made a mistake on the forms. Reviewed on: 18th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

First class service

5
Very friendly staff Very helpful explaining everything about my new savings account Reviewed on: 18th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Excellent product and staff

5
From enquiring about savings on line I promptly received an informative telephone call and was sent the application pack. This was followed up by a visit to a local branch to open the account as a new customer where the staff were very helpful and efficient. Great to deal face to face rather than with the worry of online funds transfers! Reviewed on: 18th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

staff very helpful

5
Account explained and opened with pass book received within 24 hours Reviewed on: 17th March 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

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