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Hinckley & Rugby Building Society: Savings reviews

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4.84
Based on 1,570 reviews, last reviewed 18th Jan 2026
11% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

New Customer - Opening a Savings Bonds After researching interest rates, Hinckley & Rugby were offering a competitive rate for fixed rate bonds. I have never had an account with you before... Read more Reviewed on: 18th January 2026
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New Customer

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1570)

Better than average

4
Completed on on line return but surprised you don’t get any email confirmation No confirmation that application or cheque received Did receive confirmation that cheque had cleared and account active Reviewed on: 29th January 2021
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this feedback which we have shared with the teams in our branches and head office. We are happy you were satisfied with the service you have received. Response date: 1st February 2021
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Hinckley & Rugby Building Society

Service for H & R savers

5
I have used H & R many times over the years, especially latterly, & have found them to be competitive, helpful & convenient. Unfortunately now they have moved from Countesthorpe it is not so handy, But Broughton Astley staff are very helpful when you contact them. I would support them as one of our more local businesses as well. Reviewed on: 28th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 29th January 2021
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Hinckley & Rugby Building Society

Service

5
Efficient service and efficient and friendly staff Reviewed on: 28th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 29th January 2021
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Hinckley & Rugby Building Society

Excellent service

5
Very helpful with opening an account with Power of Attorney. Clear telephone advice about documents required and speedy response. Reviewed on: 26th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th January 2021
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Hinckley & Rugby Building Society

NEW FIXED TERM BOND INVESTMENT

5
HIGHLY COMPETITIVE PRODUCT ADMINISTERED BY FRIENDLY AND EFFICIENT STAFF ! Reviewed on: 25th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th January 2021
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Hinckley & Rugby Building Society

Efficient and courteous

5
I applied only on 21st. January and have had an acknowledgment by today (25th. January) ... awaiting hard copies through the post. A telephone call was copurteous. A few other building socierties with which I have had to deal recently did not come up to this standard with Covid-19 being contsntly used as an "excuse". Reviewed on: 25th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th January 2021
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Hinckley & Rugby Building Society

Excellent customer service.

5
Very helpful.Excellent product knowledge Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Excellent service

5
The society always contact us with options when bonds mature or rates change and give the options available. It is always easy to contact the society and get any queries answered. The staff are always very professional, efficient and very welcoming when visiting branches or answering a query by phone. You always feel a valued member of the society.Thank you to everyone it is also great to deal with a local society. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

One to one

5
I could have got a higher percentage interest rate by shopping on line but I wanted to speak to a person which gave me confidence that someone will be looking after my investment and not a machine. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Stress free transfer of funds.

5
I contacted the company to find a home for the proceeds of a bond which had matured. The young lady I spoke to was friendly, helpful and efficient and my new account was set up wiylth no loss of time. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

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