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Hinckley & Rugby Building Society: Savings reviews

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

2%

0%

1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2114)

Right selection of savings products for my needs

5

Really swift service, and clear progress updates setting up accounts as a new customer Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Excellent communication from staff.

5

From my initial enquiry through to account opening, I was kept up-to-date. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Excellent

5

Excellent , very efficient, clear explanation, well done ! Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Great customer service

5

Unlike so many other companies these day, the phone was picked up promptly and I was straight through to a customer service representative. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

So nice to find an account that's not online

5

After grappling with trying to set up online accounts with other banks, as soon as I saw H&R's account that I would need to manage by post (I don't live nearby), I was SO happy. The lady (Rachel) who rang me apologised for being stuck in the 20th century and talked about online accounts in the future. Please stay just the way you are H&R. You are perfect. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

rainy day account

5

opening this was simple and the lady at the desk was friendly and efficient. Reviewed on: 25th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Good experience.

4

Went for a fixed term bond (2yr) at 4%/annum. Not class leading but pretty good. Application forms were a doddle. Subsequently a Company employee phoned me at home to ensure security and to make sure that I understood the terms and conditions. Very professional and efficient but friendly. After that everything went through quickly in spite of Royal Mail's shenanigans. Good stuff. I have dealt with HRBS before show knew what to expect. I wasn't disappointed. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Excellent Building Society

4

First class service - Trusted and Reliable. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Great service, everything well explained.

5

So easy to make an appointment, saving accounts explained well. No Hassel in opening an account. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Brilliant Lutterworth branch

5

Helped by knowledgeable, friendly staff. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

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