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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1421 reviews)

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4.82

Based on 1,421 reviews, last reviewed 24th Aug 2025

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Helpful well informed staff. Helpful well informed staff. No waiting. Friendly personal service Reviewed on: 24th August 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1421)

Very good

Friendly, professional and didn’t rush. Reviewed on: 28th January 2020

A personal approach

Friendly and helpful staff make transactions with HRBS a pleasure Reviewed on: 28th January 2020

Perfect account

I wanted a basic account, one where money goes in, but not so easy to withdraw. (No plastic visa card). And good old fashioned customer service. Reviewed on: 28th January 2020

Likely

Very helpful in the branch office Reviewed on: 27th January 2020

Friendly Building Society

Staff are friendly and not pushy. Would like a bit more % Savings, but cannot get anywhere with today’s poor returns! Would recommend this Building Society. Reviewed on: 25th January 2020

Good

Good clear advise and prompt service Reviewed on: 24th January 2020

Good service

The staff are friendly and very helpful. Reviewed on: 22nd January 2020

Personal touch a real credit

It makes such a change to be offered a personal touch in banking these days. Very helpful staff who want to help and get the right product for you. Reviewed on: 22nd January 2020

Customer service

Always quick, friendly and helpful service. Reviewed on: 20th January 2020

Excellent service after the red tape

I went for a postal 1 year fixed rate bond (1.4%) which is competitive. The application was straightforward though red tape concerning money laundering held me up for a couple of days. As the cash came directly from my High Street bank account I thought the precautions irksome. Thereafter all went quickly and smoothly with text messages keeping me informed at all times. Very good service. Recommended. Reviewed on: 20th January 2020

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