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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

In branch savings account application and start up

Quick efficient and knowledgeable staff member. Friendly welcoming and pleasant . However due to branch being busy at the time my application was done over the counter, would have preferred an area with some privacy. Nevertheless it was o.k. Reviewed on: 14th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th November 2022

Excellent Service

Mandy was brilliant, very informative and couldn't be any more helpful if she tried. Excellent customer service. Would highly recommend. Reviewed on: 11th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th November 2022

Regular Savings

I visited the South Wigston Branch of Hinckley & Rugby BS to open a Regular Savings Account. The member of staff I met there was very kind and helpful and gave me all the information I required to open the account. Very impressed and pleased with the service I received. Reviewed on: 9th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th November 2022

small is better

I moved some savings from a larger building society because HRBS is paying a slightly better rate of interest. Reviewed on: 8th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th November 2022

Fast and convinient

I went into the branch to ask about savings accounts. The lady behind the counter was very accommodating, answering any questions I had without judgement. She took me through the range of accounts they had, and very quickly opened one for me upon request. Reviewed on: 7th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th November 2022

Transferred from elsewhere and staff at H&R were very professional

I do find it rather difficult, despite having good hearing, to listen to financial information at the counter when a rather loud customer is at the next counter. It would be much better if discussions could take place away from counters. Reviewed on: 4th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th November 2022

Quick and efficient

Whole process was very simple and quick. Reviewed on: 4th November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th November 2022

Exellent

The person who dealt with my enquiry was very pleasant, helpful and knowledgeable. Reviewed on: 3rd November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th November 2022

Friendly and professional from start to finish.

Required advice and assistance in ensuring our savings were both protected and earning the best available rates of interest. This was provided in a friendly and professional manner. Reviewed on: 2nd November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd November 2022

Regular saving account

It was very simple and straightforward to set up this account, the staff are very friendly and efficient. Reviewed on: 2nd November 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd November 2022

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