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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1416 reviews)

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4.82

Based on 1,416 reviews, last reviewed 11th Aug 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Very efficient transferring my 120 day account into... Very efficient transferring my 120 day account into a fixed rate cash ISA. Reviewed on: 11th August 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1416)

Very likely

Quick and very helpful and informative , greeted with a smile Reviewed on: 30th December 2019

Excellent service

Would highly recommend excellent service Reviewed on: 21st December 2019

Efficient, helpful &friendly

I have been very happy with my dealings with Hinckley & Rugby Building Society and with the efficient service Reviewed on: 18th December 2019

3 year fixed ISA account

Only just opened a three-year ISA, but all very smooth and efficient so far. Would have given 5 stars if I had more comprehensive experience to base it on. What’s more, when I rang up with a question, the phone was answered by a real person after a couple of rings - no automated menus to go through. Reviewed on: 18th December 2019

New account

Very helpful to all my needs staff knowledgeable and friendly Reviewed on: 18th December 2019

Very capable and quick to respond

Based on recent past experience with this company and to date: friendly, quick to respond, thorough and very professional. That also includes my experience in the Rugby branch as PoA and which decided me to proceed with my own savings this year. Reviewed on: 17th December 2019

Lovely Good Traditional Service

The Rugby branch staff were very welcoming, friendly and efficient. Top notch saving rate. It felt like going back to the good old days when service mattered and my custom was important Reviewed on: 17th December 2019

A pleasure to deal with .....

Friendly, helpful service was given. Reviewed on: 16th December 2019

Easy to open the account.

Application process was straightforward. Filled all details requested by logging on to the website. An existing account does help when identify proof is required. Prompt response to the application submitted. Reviewed on: 15th December 2019

Not very friendly

I invested a considerable amount of money into the Hinckley &Rugby .The service that I received by the assistant manager was adequate.I felt that the customer service could be more professional and friendly.There was no welcome and a hand shake,no smile or a thank you for investing with us. Reviewed on: 13th December 2019

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